Summary

This position is assigned to the Global Support Strategy Branch (GSS), Post Analysis and Support Division, Office of the Executive Director, Bureau of Consular Affairs (CA/EX/PAS). GSS administers the Global Support Strategy (GSS), a multi-billion dollar, multiple award contract program that provides a variety of non-inherently governmental services in support of the Department's worldwide visa operations, including appointment services and fee collection.

Duties

['Leads the team effort in briefing CA stakeholders and CA leadership on GSS activities and programs such as, changes in program priorities, new requirements, and volatility in service demand.', 'Collaborates with GA Contracting Officers in support of contractual actions, renewals, re-competitions, or modifications, ensuring that CA interests are represented', 'Develops qualitative and quantitative assessment methods and techniques to ensure that the program is customer driven, innovative, administered transparently, and operating with optimal efficiency.', 'Conducts observations and provides recommendations to improve quality and consistency of data housed in Department systems, and particularly how the program team enters data into CA databases.', 'Liaises with GSS analysts and contracting professionals to ensure GSS contractors comply with all security, legal, and operational requirements that are particular to the locations in which GSS operations are conducted.']

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience providing instructions, training or delegating work to other teammates. Experience using data to provide recommendations to solve problems or enhance production/productivity. Experience developing quantitative and qualitative methods to assess and/or improve the effectiveness of an organization's worldwide program/s. There is no substitute of education for specialized experience for the GS-14 position.

Education

Education requirements do not apply to this vacancy announcement.

Other information

To request a reasonable accommodation for additional time on the timed sections of the assessment, please submit your request using the “Request a Reasonable Accommodation” button within the Assessment Application. For all other reasonable accommodations at the U.S. Department of State, please contact the Office of Accessibility and Accommodations (OAA) at OAA@state.gov. OAA is responsible for reviewing and adjudicating reasonable accommodation (RA) requests for the Assessment Battery being used for this announcement. The following applies to all RA requests: RA requests cover additional time on timed sections only. Applicants submitting a RA request MUST attach supporting medical documentation signed by a licensed, treating medical provider. The documentation should describe the nature, severity, and expected duration of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests that do not contain supporting medical documentation attachments at the time of initial request may be subject to further review. Note: the following documents do not, on their own, qualify for automatic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters. Applicants MUST submit their application before the vacancy closes, even if pending an accommodation decision. Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process. Applicants will have 48 hours after their RA request is adjudicated to complete the assessment battery. Scores generated after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy. If a different type of RA is needed, please contact OAA directly at OAA@state.gov. If eligible, situational telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions. Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position.