Experience in complex telecommunications environments involving all phases of network design, implementation, and analysis is required as it pertains to telecommunications transport circuits. The specialist develops circuit specifications and processes all relevant documentation. They develop risk management and mitigation strategies, maintain compliance with QA standards, and ensure service performance indicators are met or exceeded. 

• Manage global enterprise communication services and collaborate with cross-functional teams to ensure high availability and SLA adherence.
• Drive the circuit management function, overseeing circuit provisioning and allocation to ensure effective, high-performance information exchange.
• Coordinate 24/7 technical assistance for outage resolution while improving overall service reliability, uptime, and operational performance.
• Support lifecycle management and coordinate preparation, installation, and maintenance for routing, switching and WAN/LAN equipment
• Work with engineers to develop network architecture diagrams, maintain capability roadmaps, and execute documented test plans for configuration upgrades before implementation.
• Inspect assigned equipment regularly and coordinate with facility maintenance to monitor critical power and environmental support systems.
• Act as primary liaison for service providers and ensure customer requirements while ensuring government security policy compliance.

You’ll Bring These Qualifications:

• Active TS/SCI security clearance with polygraph OR TS/SCI clearance with ability to obtain polygraph prior to start
• 2+ years of customer record keeping and records management experience
• Ability to work weekends and evening hours as needed
• Excellent written and oral and communications skills
• Proficiency in MS Productivity suite - Access, Visio, Word, Excel, PowerPoint, Project, MS Teams, and SharePoint
• Ability to work independently with little direction and guidance

Desired:

• Completion of DISA Services Course
• Completion of DISA Node Site Coordinator CBT
• Familiarization with DISA Storefront/Marketplace
• Familiarization with DISA Telecommunications Service Requests/Orders (TSRs/TSOs) process

Minimum Education and Experience:

• High School/GED + 7 Yrs
• Associates + 5 Yrs
• Bachelors +3 Yrs
• Masters + 1 Yrs 

The Bison Group, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, genetic information, or protected veteran status and will not be discriminated against on the basis of disability.  If you’d like to view a copy of the company’s affirmative action plan for protected veterans/individuals with disabilities or our policy statement, please emailEEO@bisongroupusa.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mailAccessibiity@bisongroupusa.com.  This mailbox is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Disclaimer:This position offers a wage or salary range based on market data and internal pay policies. This range is a good-faith estimate and may vary depending on qualifications, experience, and other factors. We do not request or use prior compensation history in making employment decisions. Any voluntary disclosure of prior wage information may be considered to support a higher offer but will not be used to justify a lower offer.

The Bison Group offers benefit options including medical, dental, vision, life, disability insurance, and accrued PTO including vacation, sick leave and holidays.

The listed pay range serves as a general guideline rather than a guaranteed salary. Final compensation is determined by a variety of factors including, but not limited to, role-specific responsibilities; candidate qualifications such as education, skills, and mission-aligned experience; market data, business considerations, internal equity, and any applicable legal or bargaining agreements (if any).