• Join a premier technology firm specializing in innovative solutions.  
• Be part of a collaborative, inclusive, and innovative work culture.  
• Enjoy tremendous growth potential in a high-performing team environment.  
• A robust benefits package: 
  • Health, dental, and vision insurance  
  • Life insurance  
  • Short-and-long term disability  
  • Paid time off (PTO)  
  • 401k retirement plan with employer match 
  • Annual Professional Development Reimbursement Program  
  • And more! 

• Apply advanced systems analysis techniques to advise DTRA leadership and mission partners on enterprise technology solutions, system requirements, capacity planning, and architectural roadmaps.
• Analyze, document, test, and modify network and server configurations, security controls, and Active Directory environments to align with DoD directives and security baselines.
• Serve as the 24x7x365 Network Operations and Security Center (NOSC) Operations Watch Officer during assigned shifts.
• Lead troubleshooting and resolution efforts for complex enterprise system and network outages across multiple environments.
• Develop diagnostic strategies, perform event correlation, and conduct root-cause analysis for high-impact incidents.
• Support continuous improvement initiatives related to operational procedures, incident response frameworks, and SLA-driven workflows.
• Evaluate and integrate third-party technologies and vendor solutions within enterprise environments.
• Manage and support configurations within the ServiceNow ITSM framework.
• Interface directly with mission partners, DISA, Joint Forces, and Combatant Commands regarding operational status, network performance, vulnerabilities, and technical solutions.
• Prepare and deliver operational briefings, executive summaries, technical reports, and After-Action Reports (AARs) to senior leadership.
• Provide technical leadership and guidance to Tier I, II, and III support personnel.
• Monitor and maintain enterprise network health using DoD-approved monitoring tools, including SolarWinds.
• Troubleshoot, resolve, and escalate technical incidents through remote or onsite support as required.
• Ensure continuous and secure access to enterprise systems supporting mission-critical operations.

• Must be a US Citizen.
• Active Top Secret/SCI security clearance at the time of consideration.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field and 8-12 years of relevant experience; OR
• Master's degree in a related field and 6-10 years of relevant experience.
• Equivalent high-level technical experience may be considered in lieu of a degree.
• Advanced understanding of enterprise networking technologies, including TCP/IP, DNS, DHCP, VPNs, routing, switching, and firewalls.
• Experience supporting enterprise server, storage, and virtualization infrastructures.
• Experience administering Active Directory in large-scale enterprise environments.
• Experience utilizing enterprise monitoring platforms such as SolarWinds.
• Working knowledge of ITIL and IT Service Management (ITSM) best practices.
• Current DoD 8570.01-M IAT Level II certification (such as Security+ CE) or higher prior to start.

• Ability to support one of the following schedules:
  • Day Shift: 0600-1800 (Sunday-Wednesday), or
  • Night Shift: 1800-0600 (Wednesday-Saturday)

• Extensive experience in enterprise systems engineering, network architecture, or IT operations management within DoD environments.
• Demonstrated expertise supporting classified network infrastructures across multiple security domains.
• Experience developing operational procedures, escalation frameworks, and incident response processes.
• Strong executive communication and briefing skills with experience presenting technical information to senior leaders and mission stakeholders.
• Experience supporting global enterprise networks and geographically dispersed user communities.
• Background working directly with DISA, Combatant Commands, Joint Forces, or other defense organizations.

• Customer Experience: Strive for excellence and delight our clients 
• Innovation: Embrace creative thinking to enable continual growth and powerful solutions 
• Accountability: Take ownership of and pride in our actions and service delivery 
• Inspire: Be inspired to be your best self and have fun in the process 
• Integrity: Do the right thing, the right way, every time! 
• Stewardship: The careful and responsible management of something entrusted to our care. 

NOTICE: Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come from @JCSSolutions.com. We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app.