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Job Title: Service Desk TechnicianTier 1
Location: Colorado Springs, Colorado
Trace Systems is seeking a Service Desk Technician Tier 1 for a Network Operations (NETOPS) Service Desk focused on Tactical Communications systems in a Defense Support of Civil Authorities (DSCA) mission. Duties will include diagnose and resolve customer-reported hardware, software, and peripheral IT system issues. Install, configure, test, and maintain computers, user devices, and local software packages. Administer user accounts, passwords, basic access controls, and system permissions. Document reported incidents, track troubleshooting steps, and log problem solutions into support tracking systems. Install, setup, and configure deployable devices to include satellite communications.
Duties include:
The Colorado Equal Pay for Equal Work Act requires employers in the state of Colorado to disclose the following information. If the position applied to is not located in Colorado, the following information may not apply.
Salary Minimum: $73,500
Salary Maximum: $83,000
The base salary range above represents the low and high end of the Trace salary range for this position. Actual salaries may vary above or below the range based on various factors including but not limited to location, experience, and performance. In addition, Trace provides a variety of benefits to employees, including health insurance coverage, flexible spending accounts, an employee wellness program, life and disability insurance, a retirement savings plan, company holidays and paid time off (PTO).
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
Trace Systems is seeking a Service Desk Technician Tier 1 for a Network Operations (NETOPS) Service Desk focused on Tactical Communications systems in a Defense Support of Civil Authorities (DSCA) mission. Duties will include diagnose and resolve customer-reported hardware, software, and peripheral IT system issues. Install, configure, test, and maintain computers, user devices, and local software packages. Administer user accounts, passwords, basic access controls, and system permissions. Document reported incidents, track troubleshooting steps, and log problem solutions into support tracking systems. Install, setup, and configure deployable devices to include satellite communications.
Duties include:
The Colorado Equal Pay for Equal Work Act requires employers in the state of Colorado to disclose the following information. If the position applied to is not located in Colorado, the following information may not apply.
Salary Minimum: $73,500
Salary Maximum: $83,000
The base salary range above represents the low and high end of the Trace salary range for this position. Actual salaries may vary above or below the range based on various factors including but not limited to location, experience, and performance. In addition, Trace provides a variety of benefits to employees, including health insurance coverage, flexible spending accounts, an employee wellness program, life and disability insurance, a retirement savings plan, company holidays and paid time off (PTO).