The Opportunity:

As a Disability Support Specialist, you will facilitate and coordinate reasonable accommodations (RA) and personal assistance services (PAS) for civilian employees and applicants. You will be responsible for the intake and maintenance of RA cases, serving as a key point of initial contact for the workforce, maintaining compliance with all agency and regulatory guidance, and providing office support for employees with targeted disabilities.

What You’ll Work On:

• Process reasonable accommodation (RA) requests, including monitoring RA mailbox, providing RA forms to employees and applicants, responding to RA RFIs, creating case files with the RA databases, reviewing intake documentation for completeness, making initial contact between the requestor and the RA Specialist, coordinating delivery of RA equipment to employees, and closing case files, as needed or directed.

• Maintain all case files and databases in accordance with agency guidance and standards.

• Serve as a primary point of initial contact for employees, supervisors, and managers on reasonable accommodation.

• Provide direct service to employees and applicants with targeted disabilities as needed when an individual’s primary DSW is unavailable, including note taking at meetings, keyboard mouse navigation, keyboard typing, data entry, holding and movement of materials, dialing and answering the telephone, lifting maps and charts, filing, and other general administrative tasks.

Join us. The world can’t wait.

You Have:

• Experience handling sensitive personnel information with discretion

• Experience with Microsoft Office applications, including Access, Word, Excel, and PowerPoint

• Active TS/SCI clearance; willingness to take a polygraph exam

• Associate’s degree in Human Resources, Disability Studies, Social Work, or Psychology and 1 years of experience in human resources or reasonable accommodations (RA), or 5 years of experience in human resources or reasonable accommodations (RA) in lieu of a degree

Nice If You Have:

• Possession of excellent critical thinking, problem-solving, customer support, and communication skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.