Human Capital Specialist Key Role: Engage with clients to help them achieve their human capital goals, directly impacting a growing organization. Provide basic customer support related to human resources payroll,

benefits:and other HR inquiries. Deliver accurate and efficient solutions via live phone, email, and an HR self service system, with exceptional customer service. Take ownership of HR questions regarding leave of absence, payroll inquiries,

l inquiries,l inquiries,l inquiries,l inquiries,

benefits enrollment and eligibility, onboarding and routine HR questions and follow them through to a resolution. Maintain and use a knowledge management system to fully research and to provide correct guidance in responding to employees. Escalate issues in a timely manner to ensure a positive end user

experience:while facilitating escalations to program leaders as required. Basic

uired. Basicuired. Basicuired. Basicuired. Basicuired. Basicuired. Basic Qualifications:3 years of

3 years of

experience working in a professional environment, including human resources

Experience maintaining a knowledge base to support self service, increase accessibility of information, and decrease resolution time

Experience with using Microsoft Office products, including Excel, Word, and PowerPoint Ability to research and process a wide range of concepts, practices, and legal and regulatory

requirements:to respond to inquiries Ability to effectively meet requirements Ability to exercise judgement, tact, and diplomacy with stakeholders TS/SCI

lders TS/SCIlders TS/SCI clearance:with a

t>with at>with a polygraph:Bachelor's degree Additional

e Additional Qualifications:

Experience in the DoD or Intelligence Community (IC) Knowledge of ServiceNow and SharePoint Ability to present and explain findings to teammates and leadership teams Ability to manage conflicting priorities and timelines Possession of excellent oral and written communication

skills Possession of excellent customer service

skills

Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility

requirements for access to classified information; TS/SCI

clearance with polygraph is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well being. Our offerings include health, life, disability, financial, and retirement

benefits, as well as paid leave, professional development, tuition assistance, work life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full time and part time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health

benefits. We encourage you to learn more

about our total

benefits by visiting the Resource page on our Careers site and reviewing Our Employee

Benefits page.

salary:at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical

the typicalsalary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people first culture prioritizes the

benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law. Note: Microsoft Internet Explorer is not fully compatible with Workday and users may

experience systems issues with this browser. We recommend that you use one of the following browsers to avoid problems: Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, Opera Browser or Blackberry Browser. If you continue to

experience issues, it is sometimes necessary to reset your browser by clearing your cache.

About Booz Allen Hamilton Booz Allen is an advanced technology company delivering outcomes with speed for America's most critical defense, civil, and national security priorities. We build technology solutions using AI, cyber, and other cutting edge technologies to advance and protect the nation and its citizens. By focusing on outcomes, we enable our people, clients, and their missions to succeed

• accelerating the nation to realize our purpose: Empower People to Change the World®. Commitment to Non Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law. Know Your Rights Poster Accommodations If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please contact the Booz Allen Help Desk by calling 1 877 927 8278 or sending an email to helpdesk@bah.com. This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. Data Privacy For more information on how Booz Allen uses your information, please see our Careers Privacy Policy.

TS/SCI