Qualifications  

• Ability to obtain a U.S. government Public Trust Security Clearance  
• 4 years of professional UX and UI experience designing viable solutions for multi-platform digital products  
• Current portfolio demonstrating ideology, methods, tools, skills, and craft 

• Demonstrated experience conducting primary and secondary user-research including user-interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting (for example), and applying those insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design 
• Demonstrated experience in UI design including wireframing, low and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing 
• Knowledge and experience with 508 compliance requirements 
• Experience working on a scrum team within the Agile delivery framework and experience integrating research and design into technical sprints including writing user stories and story pointing 
• Proficiency in tools like Adobe Creative Suite, Sketch, Figma, Zeplin and other prototyping tools   

• Desire to keep pace with ever-changing industry tools and best practices with the ability to make recommendations as needed for the best outcome  
• Experience collaborating within a multi-disciplinary delivery team including service designers, technologists, data scientists, engineers, solution architects, and change managers 
• A natural curiosity for solving problems coupled with strong analytical skills  
• A collaborative nature with excellent written communication and presentation skills  
• Experience working in a project-based environment  

• Degree or equivalent experience in HCD, HCI, and/or UX design   

Bonus Points 

• Previous work experience in or with the federal government 
• Previous work experience as a consultant 

• Experience working on a cross-functional Salesforce implementation team