Champion and facilitate Agile Scrum ceremonies (daily standups, sprint planning, backlog refinement, reviews, retrospectives) to drive team alignment, iteration, and continuous delivery.
Collaborate closely with client stakeholders, designers, and engineers to ensure a shared understanding of product goals, user needs, and technical feasibility.
Apply design thinking practices (problem framing, hypothesis generation, rapid iteration, and feedback loops) to improve team problem-solving and value delivery.
Support the team in service design principles, helping connect user journeys to backend processes, policies, and organizational systems.
Act as a connector across disciplines-translating user insights and business goals into iterative development cycles while maintaining focus on outcomes.
Maintain and optimize Agile artifacts using Jira (boards, stories, burndown charts, etc.) to promote transparency, focus, and delivery rhythm.
Support backlog management by ensuring stories are well-defined, properly scoped, and aligned with team capacity and sprint goals.
Serve as a facilitator and coach for Agile best practices and continuous improvement, removing blockers and enabling autonomous, empowered teams.
Partner with product owners to define priorities, identify opportunities for MVP delivery, and refine roadmap items based on feedback and learning.
Stay close to the product-learning its functionality, becoming a subject matter advocate, and representing both user and team perspectives.
Help the team remain adaptable and resilient in the face of shifting priorities, evolving requirements, or emerging insights from research and testing.
Must be comfortable with leading exercises with business partners and have critical thinking skillsets.