332 service desk technician jobs found
Refine Search
Security Clearance
State
Virginia
(76)
Maryland
(41)
California
(17)
Florida
(16)
Colorado
(15)
District of Columbia
(13)
Illinois
(11)
Texas
(11)
Hawaii
(7)
Massachusetts
(7)
New York
(7)
Oklahoma
(7)
Alabama
(6)
Georgia
(6)
New Jersey
(4)
New Mexico
(4)
North Carolina
(4)
Arizona
(3)
Indiana
(3)
Washington
(3)
Kwajalein Atoll
(2)
MD
(2)
GU
(1)
Kentucky
(1)
Michigan
(1)
Mississippi
(1)
Missouri
(1)
Nevada
(1)
Oregon
(1)
Pennsylvania
(1)
South Carolina
(1)
Utah
(1)
City
Arlington
(14)
Chantilly
(14)
Washington
(13)
Odenton
(8)
Aberdeen Proving Ground
(7)
Oklahoma City
(7)
Atlanta
(6)
Baltimore
(6)
Boston
(6)
Colorado Springs
(6)
Dahlgren
(6)
Melbourne
(6)
San Diego
(6)
Chicago
(5)
Dallas
(5)
Huntsville
(5)
Los Angeles
(5)
Miami
(5)
New York
(5)
Springfield
(5)
Bethesda
(4)
Denver
(4)
Des Plaines
(4)
Fort Meade
(4)
Norfolk
(4)
San Antonio
(4)
Alexandria
(3)
Evesham
(3)
Fort Belvoir
(3)
Indianapolis
(3)
Joint Base Pearl Harbor Hickam
(3)
Quantico
(3)
Sterling
(3)
Albuquerque
(2)
Ashburn
(2)
Fort Worth
(2)
Halawa
(2)
Herndon
(2)
Laurel
(2)
Littleton
(2)
McLean
(2)
Richmond
(2)
Scott Air Force Base
(2)
Tucson
(2)
White Sands Missile Range
(2)
Winchester
(2)
Andover
(1)
Aurora
(1)
Beale Air Force Base
(1)
Bethpage
(1)
Bluemont
(1)
Buffalo
(1)
Centennial
(1)
Chandler
(1)
Coronado
(1)
Des Moines
(1)
Doral
(1)
Dulles
(1)
El Segundo
(1)
Everett
(1)
Company Name
Leidos
(63)
CACI International
(55)
Contact Government Services
(52)
SAIC
(28)
V2X
(28)
Peraton
(17)
TEKSYNAP
(15)
Northrop Grumman Space Systems
(12)
Nightwing
(8)
Cherokee Federal
(7)
Abacus Technology Corporation
(6)
KBR
(6)
Astrion
(5)
Infinity Systems Engineering
(4)
Lockheed Martin
(4)
GDIT
(4)
Sierra Nevada Corporation
(4)
RTX
(3)
LMI Consulting
(2)
VTG Defense
(2)
PARSONS
(2)
Yulista
(1)
MANTECH
(1)
Rincon Research
(1)
nou systems
(1)
PGI - Patriot Group International
(1)
NG
CI
CI
CI
CI
CI
CI
CI
CI
CI
Le
Le
Le
Le
CF
CF
SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Aberdeen, MD. Work is performed on site.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
- Provide Tier I and Tier II technical support for hardware and software.
- Recommend system modifications to enhance the usability of Information Systems and network resources.
- Route and escalate requests to Tier III and other teams for quick customer issue resolution.
- Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.
Required Education and Yrs of experience:
- Must have a High School Diploma with two (2) years of relevant experience working in an IT or Service Desk environment.
Clearance Requirements:
- Must be a US Citizen.
- Must have an active DoD Secret Clearance. And must be willing to obtain a Top Secret clearance.
Required Certification:
- IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
- Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.
Preferred:
- BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
- Proficiency with Microsoft Office products.
- Experience creating and modifying documentation for technical processes and procedures.
- Experience working in a Department of Defense (DoD) environment.
- A problem solver and troubleshooter who thrives in resolving complex problems.
- Strong self-starter requiring minimal supervision.
- Excellent communication skills (written and oral) and interpersonal skills.
- Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Job ID
2614564
Security Clearance
Top Secret
About SAIC
SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions.