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Computer Systems Analyst I

UICGS/Bowhead
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United States
Aug 01, 2026

Required

  • High school diploma or equivalent.
  • Five or more years of relevant technical support experience. A bachelor’s degree in a relevant field may substitute for up to five years of relevant experience.
  • CompTIA Security or another approved DoD 8140 IAT Level II certification at the time of hire.
  • Working knowledge of end-user computing, Windows operating systems, Microsoft Office products, account access, common peripherals, and basic network troubleshooting.
  • Ability to communicate clearly and professionally in writing and by telephone.
  • Ability to work effectively in a structured, team-oriented, high-volume support environment.
  • Ability to learn new technologies, procedures, and Department of the Air Force support tools quickly.

Desired

  • Active DoD Secret clearance.
  • Experience supporting a federal, defense, or other regulated enterprise environment.
  • Experience with ServiceNow or a comparable IT service management platform.
  • CompTIA A , Network , Microsoft, ITIL, or other relevant technical certifications.
  • Experience with remote support tools, knowledge management, call-center operations, or performance-based service desk environments.

Physical Demands:

  • Must be able to lift up to 25 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain or maintain a security clearance at the Secret level.  US Citizenship is a requirement for Secret clearance at this location.

CompTIA Security or another approved DoD 8140 IAT Level II certification is required at the time of hire. There is no post-hire grace period.

Employment is contingent upon completion of applicable security, suitability, access, and credentialing requirements, including eligibility for a Common Access Card and AFNET access.

This is a full-time, exempt salaried management position. Final compensation reflects relevant experience, leadership background, certifications, education, and work location.

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Job ID

25693

Security Clearance

SECRET
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