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This position is located in the Kentucky Consular Center (KCC), Office of Domestic Operations, Visa Directorate, Bureau of Consular Affairs. KCC processes all petition-based non-immigrant and diversity immigrant visas, which totals over 600,000 cases per year, and conducts Facial Recognition checks for approximately 20 million visa and passport applications per year.
['Oversee Fraud Prevention Unit (FPU) operations and assist the Fraud Prevention Manager (FPM) in ensuring effective and timely contractor performance. Serve as the primary government point of contact for day-to-day operations of the FPU.', 'Manage workflow among the various components of the FPU; conducting audits of contractor effectiveness and efficiency; identifying potential performance issues and bringing them to the attention of the FPM with proposed solutions.', 'Provide technical guidance with INA provisions, immigration policies, legal and regulatory changes, and emerging fraud patterns to contractor staff performing investigative case work involving potential fraud schemes in underlying Visa petitions.', 'Assist the FPM in the development and implementation of new programs in response to emerging Administration priorities; provide hands-on guidance to ensure new programs are successfully implemented and effectively generate goal-advancing results.', 'Establish and maintain contacts with counterparts in law enforcement and national security communities, and the USCIS Service Center fraud unit, to keep current with their processes, practices, and procedures relevant to fraud prevention programs.']
Applicants must meet all the qualification requirements described below by the closing date of this announcement. Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States. Specialized Experience: Experience in understanding and applying a wide range of federal policies, laws, and regulations that govern non-immigrant and diversity immigrant visas processing. Experience in using qualitative and quantitative analytical methods to analyze and evaluate the effectiveness and efficiency of fraud prevention operations. Experience in utilizing software programs and online research tools used in border security, non-immigrant visa, and diversity visa operations. Experience in analyzing and recommending new fraud prevention initiatives in response to emerging fraud patterns, trends, and regulatory and policy changes. Experience in using oral and written communication to provide advice and assistance, plan and coordinate activities, present briefings and trainings, interpret policies and procedures, conduct outreach, and represent agency interests in interactions with other government and non-governmental entities.
Education requirements do not apply to this vacancy announcement.
To request a reasonable accommodation for additional time on the timed sections of the assessment, please submit your request using the “Request a Reasonable Accommodation” button within the Assessment Application. For all other reasonable accommodations at the U.S. Department of State, please contact the Office of Accessibility and Accommodations (OAA) at OAA@state.gov. OAA is responsible for reviewing and adjudicating reasonable accommodation (RA) requests for the Assessment Battery being used for this announcement. The following applies to all RA requests: RA requests cover additional time on timed sections only. Applicants submitting a RA request MUST attach supporting medical documentation signed by a licensed, treating medical provider. The documentation should describe the nature, severity, and expected duration of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests that do not contain supporting medical documentation attachments at the time of initial request may be subject to further review. Note: the following documents do not, on their own, qualify for automatic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters. Applicants MUST submit their application before the vacancy closes, even if pending an accommodation decision. Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process. Applicants will have 48 hours after their RA request is adjudicated to complete the assessment battery. Scores generated after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy. If a different type of RA is needed, please contact OAA directly at OAA@state.gov. If eligible, situational telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions. Veterans: Veterans' preference points are added to the passing score of candidates eligible for either 10-point or 5-point preference. Qualified veterans who have a compensable service-connected disability of at least 10% or more are listed at the top of a certificate regardless of score. Other 10-point and 5-point preference eligible veterans who meet the eligibility and qualification requirements are placed in score order. View information on veterans' preference on OPM's Fed Hire Vets website. Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position.