Do you enjoy designing and developing technical solutions to difficult business problems? Are you passionate about translating data into insights and addressing business needs?   

The Audit, Risk, and Compliance (ARC) Group is looking for a Technical Program Manager in the Operations team. The team is responsible for identifying data-based insights, solutions and supporting end-to-end projects across the various ARC teams. They build connective tissue across ARC and external stakeholders via analytics and technology.

As the Technical Program Manager, you are experienced and comfortable in providing insightful data analytics, implementing automation, as well as building low-code, no-code platforms for our customers. The candidate will need to be able to apply a breadth of tools that aggregate information from multiple data sources to create a complete business view and translate the data into actionable insights. You will also build platforms and features, including agents, for use by ARC. If you are ambitious, detailed-oriented and an effective collaborator who thrives on driving impact and enabling others, then this role is for you.

• Develop or partner with Engineering to design solutions to complex technical needs.

• Proposes, designs, builds and deliver solutions that transform large raw data sets into actionable insights and support on-going operational usage.

• Collaborate with our business partners to understand objectives, identify opportunities, and prioritize projects to deliver maximum business impact and return on investment.

• Ensure delivered solutions are stable, supportable, compliant, extensible, and trusted by our business partners.

• Improve business process leveraging automation, AI, and agents.

• Educate customers on how to leverage large data sets as an asset for their function/business.

• Drive data standards and continuous improvement feedback loop.

Required/minimum qualifications

Bachelor's Degree AND 2 years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.

1 year(s) of experience managing cross-functional and/or cross-team projects.

2 years of demonstrated work experience in business intelligence, data analysis, technical solutions, or related field.  

Additional or preferred qualifications

Bachelor's Degree AND 5 years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.

Demonstrated ability to process data using SQL and Python

• SQL Server Analysis Services cube

• Experience with Power Platform (Power BI, Power Apps, etc)

• Experience creating data visualizations and modeling using technologies like T-SQL, Power BI (DAX and M Query), Excel, KQL, Azure (ADF), Python

• Demonstrated ability to work through ambiguity and put forward creative, innovative solutions

• Effective in communicating approach, insights and project status

• Possess a strong work ethic, be self-sufficient, and comfortable working in a complex and fast paced environment

• Ability to balance competing demands for resources and adapt to changing priorities

• Excellent written and oral communication skills, particularly the ability to synthesize complex issues/scenarios into easy-to-understand concepts.

• Demonstrated experience with Microsoft AI solutions, including experience in designing AI solutions and suggesting the best fit for business needs.  

Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.