Minimum Requirements

• An Active in-scope TOP SECRET clearance with SCI eligibility.
• Bachelors degree in IT Architecture, or similar or 10 years of experience in Enterprise IT Engineering and Operations involving complex classified DoD environments and mandatory security controls (e.g., STIGs) including 5 years in analysis, design and delivery of complex IT infrastructures.
• DoD 8570 IAT-III compliant (CASP CE, CCNP Security, CISA, CISSP, GCED, or GCIH).
• Relevant IT Certification (e.g., Cisco, Citrix, Dell, Forcepoint, HP, HPE, ITIL, Microsoft, Nutanix, Palo Alto, VMware).
• Advanced knowledge in delivery and support to classified VDI/virtual environment platforms (e.g., Citrix, VMware, Azure Cloud/Hyper-V, Nutanix AHV) including thin-clients and Hyper-Converged Infrastructure (HCI).
• Advanced knowledge in IT security mechanics (e.g., Zero-trust, authentication protocols: MFA/hardware tokens, AD/ADFS, certificates and encryption, auditing, and logging).
• Extended knowledge of modern operating systems (e.g., MS Windows, Red Hat Enterprise Linux) and associated secure-access configurations.
• Prior experience with NSA CSfC requirements including Multi-Site Connectivity Capability Package (MSCCP) and Mobile Access Capability Package (MACP).
• Prior experience with Cross Domain Solutions (CDS) and/or DISA Trusted Network Environment (TNE).
• Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Capacity Planning).
• Able to communicate effectively, verbally and in writing.
• Able to work within a distributed organizational environment.
• Customer-service oriented with a willingness to participate and assist.
• Comprehensive knowledge of the principles, methods, and techniques used in IT solutions implementation, administration, troubleshooting and support.
• Able to support 24/7 operations (including support to exercises), when necessary.

Preferred Qualifications

• Bachelors degree in IT Architecture, or similar.
• Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Capacity Planning).
• Certifications in TOGAF, AWS Certified Solutions Architect, and Google Professional Cloud Architect.
• Additional IT certifications in relevant technology platform (e.g., Cisco, Citrix, Dell, HPE/Aruba, ITIL, Juniper, Microsoft, Nutanix, Palo Alto, VMware).
• Advanced understanding and delivery on storage components (e.g., NAS/SAN storage), data availability (e.g., high availability/clustering, MS DFS-R) and archiving.
• Familiarity with installation and support to Microsoft back-end services in a distributed data center environment (e.g., SQL Server, Exchange Server, SharePoint).
• Extended knowledge of networking (switching and routing protocols, installation, and configuration).
• Prior experience using Cisco, Brocade, HPE/Aruba and Palo Alto network solutions.
• Well-versed in Department of Defense (DoD) protocols, procedures, and regulations.
• Familiarity with C2 applications and program support.
• Prior Help Desk/software experience (e.g., Jira, Remedy, ServiceNow).