Job Title: Senior Voice Engineer

Location: Scott AFB, Illinois

Trace Systems is seeking a Senior Voice Engineer to provide Tier III design, configuration, testing, security hardening, and sustainment of EACN enterprise voice capabilities at Scott AFB and operational A2G2 sites. The project associated with this position is currently in the proposal stage.

• Lead Tier III engineering, configuration, troubleshooting, and sustainment of the EACN Cisco VoIP environment.
• Configure, develop, patch, STIG, enhance, and add features to Cisco Unified Communications Manager, Cisco Unity, Instant Messaging and Presence, and teleconference bridges.
• Develop and maintain configurations for Cisco Unified Border Elements, Session Border Controllers, Ribbon VX900 devices, and other SIP-enabled network devices.
• Engineer SIP connections between EACN and external voice systems, including Asterisk networks, Call Manager Express, SRST, and other Cisco VoIP networks.
• Perform or assist with Tier III network engineering functions, baseline management, technical documentation, testing, and change implementation.
• Validate new hardware, software, patches, and configuration changes in the SIL before operational deployment.
• Provide senior technical guidance, troubleshooting leadership, and recommendations to Government engineers and site personnel.

In accordance with the Illinois Equal Pay Act, the following pay scale and benefits information is being provided as required for positions subject to Illinois pay transparency requirements.

Salary Minimum: $85,000

Salary Maximum: $110,000

The base salary range above represents the low and high end of the Trace salary range for this position. Actual salaries may vary above or below the range based on various factors including but not limited to location, experience, and performance. In addition, Trace provides a variety of benefits to employees, including health insurance coverage, flexible spending accounts, an employee wellness program, life and disability insurance, a retirement savings plan, company holidays and paid time off (PTO).

• Active, in-scope US Government issued Top Secret clearance (minimum); higher-level eligibility may be required based on assigned access.
• Due to the nature of the work and contract requirements, US Citizenship is required.
• Candidates must meet the applicable DoD 8140 qualification requirements for the assigned work role. DoD 8140 Work Role(s): 451 System Administrator, Proficiency Level: Advanced; and may qualify through education, military training, certifications, or a combination thereof.
• Qualifying credentials include a Masters or Ph.D degree in Computer Science or Cybersecurity or Data Science or Information Systems or Information Technology or Software Engineering or completion of relevant military communications or network training.
• Qualifying certifications may include SecurityX / CASP , CCNP Security, CCSP, FITSP-O, GFACT or other DoD 8140-approved certifications. Higher proficiency-level or equivalent DoD 8140-approved certifications applicable to the assigned work role may also be accepted.
• Strong verbal and written communication skills and the ability to coordinate effectively with technical and non-technical personnel.
• Ability to work in a secure DoD environment and comply with applicable Air Force, installation, and program security requirements.
• 5 years of enterprise voice engineering experience, including advanced support of Cisco unified communications environments.
• Current Cisco Voice certification with a concentration on Cisco Unified Communications Manager (CUCM), or ability to obtain it within six months of employment.
• DoD-approved IA baseline certification commensurate with the position, or ability to obtain it within six months.
• Advanced experience with CUCM, Unity, CUBE, SBCs, SIP, SRST, voice security hardening, and troubleshooting.

• Experience with Ribbon VX900, Asterisk, teleconference bridges, classified voice, executive communications, EACN, or A2G2.
• Experience integrating voice services with complex routed networks and SIL/test environments.
• Prior military service or experience supporting Department of Defense or U.S. Air Force customers.
• Experience supporting mission-essential communications in distributed, multi-site environments.

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies. 

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: www.tracesystems.com" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://usg02.safelinks.protection.office365.us/?url=http://www.tracesystems.com/&data=05|02||47f153d7b9fc4df7c99a08dd6bcc01fc|98e7e131b1354eb6b94625745d88f7fe|0|0|638785246127962645|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=aMNRabD51jqp+dnH5O9RJN04+BZZn2fmpMqzlaShpzE=&reserved=0" rel="noopener" target="_blank" title="https://usg02.safelinks.protection.office365.us/?url=http://www.tracesystems.com/&data=05|02||47f153d7b9fc4df7c99a08dd6bcc01fc|98e7e131b1354eb6b94625745d88f7fe|0|0|638785246127962645|unknown|twfpbgzsb3d8eyjfbxb0eu1hcgkionrydwusilyioiiwljaumdawmcisilaioijxaw4zmiisikfoijoitwfpbcisilduijoyfq==|0|||&sdata=amnrabd51jqp+dnh5o9rjn04+bzzn2fmpmqzlashpze=&reserved=0">www.tracesystems.com. #jointracesystems

Trace Systems is an equal opportunity employer.  Qualified candidates will be considered without regard to legally protected characteristics.

Trace Systems is seeking a Senior Voice Engineer to provide Tier III design, configuration, testing, security hardening, and sustainment of EACN enterprise voice capabilities at Scott AFB and operational A2G2 sites. The project associated with this position is currently in the proposal stage.

• Lead Tier III engineering, configuration, troubleshooting, and sustainment of the EACN Cisco VoIP environment.
• Configure, develop, patch, STIG, enhance, and add features to Cisco Unified Communications Manager, Cisco Unity, Instant Messaging and Presence, and teleconference bridges.
• Develop and maintain configurations for Cisco Unified Border Elements, Session Border Controllers, Ribbon VX900 devices, and other SIP-enabled network devices.
• Engineer SIP connections between EACN and external voice systems, including Asterisk networks, Call Manager Express, SRST, and other Cisco VoIP networks.
• Perform or assist with Tier III network engineering functions, baseline management, technical documentation, testing, and change implementation.
• Validate new hardware, software, patches, and configuration changes in the SIL before operational deployment.
• Provide senior technical guidance, troubleshooting leadership, and recommendations to Government engineers and site personnel.

In accordance with the Illinois Equal Pay Act, the following pay scale and benefits information is being provided as required for positions subject to Illinois pay transparency requirements.

Salary Minimum: $85,000

Salary Maximum: $110,000

The base salary range above represents the low and high end of the Trace salary range for this position. Actual salaries may vary above or below the range based on various factors including but not limited to location, experience, and performance. In addition, Trace provides a variety of benefits to employees, including health insurance coverage, flexible spending accounts, an employee wellness program, life and disability insurance, a retirement savings plan, company holidays and paid time off (PTO).