Description

Northrop Grumman Defense Systems is seeking a Mission Assurance Manager 1, to lead a team of quality and mission assurance professionals supporting our repair and manufacturing programs in Warner Robins, GA. The Mission Assurance Manager 1 will be responsible for the product and process compliance, through integration and delivery, to internal and external customers.  This position is required to be full-time, on-site in Warner Robins, GA. 

KEY RESPONSIBILITIES:

Leadership & Team Development 

• Direct and mentor a team of 8+ quality employees.
• Conduct performance reviews, create professional development plans, and foster a culture of zero-defect manufacturing, proactive risk mitigation, and continuous improvement. 

• Implement training programs for quality employees. 

Quality Management System Oversight

• Own implementation, maintenance, and continual improvement of ISO 9001 / AS9100 procedures/policies, and other defense specific quality systems (Mil-specs, ITAR, DFARS).  

• Ensure audit readiness for DoD, DCMA, customer, and third-party assessments; lead internal and external audits and drive corrective and preventive action to closure. 

Process & Product Assurance

• Define, validate, and monitor production quality plans, inspection strategies, and test procedures.  
• Identify risks, implement root cause actions, track effectiveness, and disseminate lessons learned. 

• Oversee root cause analysis (RCCA) of nonconformances, field failures, warranty data, and failure investigations; implement CAPA and quality/reliability focused actions.  

• Collaborate with Design Engineering to translate design requirements into manufacturable, inspectable and testable specifications. 

• Manage/lead adjudication and expeditious closure of non-conformances through MRB with internal and external stakeholders.  

Supplier Quality & Procurement Collaboration

• Collaborate with the Supplier Quality organization to address supplier escapes. 

• Work with Global Supply Chain and Supplier Quality to drive supplier corrective action plans and track their effectiveness. 

Metrics, Reporting & Data Driven Decision Making

• Track key quality indicators and present trend analyses and improvements to eliminate trends to senior leadership.  

• Provide data driven recommendations for process redesign, automation, lean initiatives, and cost saving opportunities while maintaining compliance. 

Results Orientation

• Meet or exceed quality, safety, delivery, employee, and cost goal expectations for both external and internal customers.  

• Demonstrated ability to develop, grow, and inspire high performing teams while delivering mission critical outcomes. 

BASIC QUALIFICATIONS:

• Bachelor’s degree with 5+ years of Quality and/or Mission Assurance experience; master’s degree with 3+ years of the same experience; Associate degree with 7+ years of quality and/or manufacturing experience; OR 9+ years of quality and/or manufacturing experience in lieu of degree.
• Experience with leading teams and/or integrated projects.
•  Experience with AS9102 First Article Inspection Reports Standard.
•  Experience with Root Cause Corrective Action (RCCA) techniques.
• Experience using Microsoft Excel, Minitab, Tableau or equivalent tools for statistical analysis.
• Experience with ISO 9001/AS9100 Quality Management System implementation & certification.
• Experience with Lean Manufacturing, 5S, Root Cause Analysis tools such as Ishikawa, FMEA, DOE, 8D, & 5 Why Analysis. 
• Must have the ability to obtain and maintain a Secret Clearance.  

PREFERRED QUALIFICATIONS:

• 2+ years of experience in management or leadership of people and/or processes in a Manufacturing or Production environment
• BS in engineering, or other STEM area
• Working experience of SAP, MES, ISE and CADSTAR
• Certified AS9100 auditor or lead auditor 
• Lean / Six Sigma Green or Black-Belt Certified
• Current US Government Secret Clearance 
• ASQ Certifications such as CQE, CQI, CQT, CQM, etc.