Position Summary

Key Responsibilities

• Direct technical work on Windows Server projects and coordinate the daily activities of technical personnel assigned to installations, upgrades, maintenance, and troubleshooting.
• Lead on-site management of server and infrastructure installations, including work sequencing, technical coordination, quality review, issue resolution, and operational turnover.
• Install, operate, maintain, configure, troubleshoot, and repair Windows Server systems, applications, devices, components, circuits, cables, end-user equipment, software, and connectivity.
• Perform technical analyses and prepare accurate engineering, installation, configuration, troubleshooting, test, status, and decision-support documentation.
• Prepare and deliver technical briefings, project updates, recommendations, and presentations to contractor and Government stakeholders.
• Assist in developing, maintaining, and managing project plans, schedules, milestones, technical tasks, dependencies, risks, resources, and deliverables.
• Review task performance and work products for technical correctness, completeness, adherence to design concepts, compliance with user requirements, and progress against approved schedules.
• Coordinate with the Vendor Program Manager, Task Order Project Manager, Government user representatives, and technical teams to confirm requirements, resolve issues, and ensure user satisfaction.
• Evaluate server configurations, operating-system settings, applications, interfaces, security controls, and network dependencies and recommend corrective or improvement actions.
• Support system testing, installation verification, operational validation, defect remediation, configuration control, documentation updates, and knowledge transfer.
• Identify technical, schedule, integration, security, and operational risks and recommend practical mitigation actions.
• Provide senior-level troubleshooting and technical guidance for complex Windows Server, application, device, and connectivity problems.

Required Qualifications

• Seven years of progressive information technology experience, including work on at least five projects in technical areas relevant to the applicable Statement of Work task areas.
• At least one qualifying project completed or performed within the past three years.
• Hands-on knowledge and experience across all major aspects of Windows Server administration, including installation, configuration, operations, maintenance, troubleshooting, patching, performance, security, and recovery.
• Demonstrated experience leading technical personnel and directing installation, upgrade, maintenance, troubleshooting, or infrastructure-support activities.
• Experience reviewing technical work products for correctness, design compliance, requirements alignment, quality, and schedule performance.
• Ability to develop technical analyses, project documentation, briefings, presentations, status reports, and recommendations for technical and nontechnical audiences.
• Experience coordinating technical requirements and issue resolution with program managers, task leads, Government representatives, vendors, users, and engineering teams.
• Tier 5 investigation and Secret clearance.
• DoD-approved 8570/8140 baseline certification at IAT II or IAT III.
• Applicable DLA-approved computing-environment qualifications for Server Admin M and Domain Admin Z in a cloud or Microsoft operating-system environment.
• Excellent leadership, interpersonal, customer-service, technical-writing, presentation, troubleshooting, and problem-solving skills.

Preferred Qualifications

• Experience supporting geographically distributed Windows Server environments and coordinating work across multiple installation sites.
• Experience developing project schedules, installation plans, implementation procedures, test plans, risk registers, and transition documentation.
• Experience with enterprise virtualization, cloud-hosted Windows workloads, Active Directory, Group Policy, automation, monitoring, backup, and disaster-recovery technologies.
• Experience supporting DLA, Department of Defense, or other regulated Federal information systems.

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