Contractor Support to Microsoft 365 SharePoint & Power Platform Development/Administration

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients' critical missions and driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

Position Overview:

The Contractor Support to Microsoft 365 SharePoint & Power Platform Development/Administration supports CAPDEV organizations through hands-on administration, configuration, and development of SharePoint, Power Apps, and Power Automate solutions that digitize manual, spreadsheet-based, or email-driven business processes. This role works directly with process owners and operational users to elicit requirements and design SharePoint information architectures, including sites, lists, content types, metadata, and permissions, while developing integrated solutions combining SharePoint, Power Apps, Power Automate, Dataverse, and other Microsoft 365 services to support approvals, routing, notifications, and data synchronization across CAPDEV workflows, including in secure or classified environments. The incumbent troubleshoots and resolves platform issues, applies configuration management and lifecycle practices appropriate to Microsoft solution development, conducts user testing and iterative improvement, and documents solutions for sustainment and transition; qualifying candidates bring a technical degree (or equivalent experience) and demonstrated hands-on expertise across SharePoint administration, Power Apps and Power Automate development, integrated multi-component solutions, data integration with enterprise services, and business process digitization. Finally, this individual advises the COTR on when requirements warrant local implementation versus enterprise-level scaling, and supports transition of successful locally developed applications to enduring platforms or designated sustainment organizations, providing documentation and knowledge transfer to ensure continued operation.

Job Responsibilities:

• Support CAPDEV organizations through hands-on administration, configuration, development, and sustainment of Microsoft SharePoint, Microsoft 365, and Power Platform solutions.
• Work directly with CAPDEV process owners, operational users, analysts, managers, and information stakeholders to understand existing work and information flows, identify user requirements, and determine appropriate opportunities for digitization or automation.
• Administer, configure, maintain, and improve SharePoint sites, lists, libraries, content types, columns, metadata, views, permissions, navigation, and other site capabilities needed to support CAPDEV collaboration and digital workflows.
• Design and implement SharePoint information structures that improve information organization, discoverability, controlled access, structured data capture, reuse, and management of authoritative information.
• Design, develop, test, deploy, and maintain Power Apps applications that replace or materially reduce manual forms, spreadsheet-based data collection, email coordination, or other fragmented CAPDEV business processes.
• Design, develop, test, deploy, and maintain Power Automate workflows supporting approvals, notifications, routing, task coordination, data synchronization, document handling, status management, and other repeatable CAPDEV processes.
• Develop integrated solutions combining SharePoint, Microsoft Lists, Power Apps, Power Automate, Dataverse where available, and other approved Microsoft services or connectors as required by operational need.
• Configure forms, business rules, validation, workflow states, role-based access, views, and other application logic required to translate CAPDEV business processes into usable digital workflows.
• Integrate Microsoft 365 and Power Platform solutions with approved data sources, services, or enterprise applications through available connectors, APls, data gateways, structured file exchange, or other authorized mechanisms where technically supported.
• Support digitization and information-management requirements across approved NATO Microsoft 365 and SharePoint environments, including secure, classified, restricted, or capability-limited environments, using the platform capabilities, connectors, administrative permissions, and licensing available within each environment.
• Apply appropriate SharePoint and Power Platform development, administration, and lifecycle-management practices, including development and production separation where supported, solution packaging, versioning, configuration control, ownership, permissions management, testing, documentation, and controlled deployment.
• Troubleshoot SharePoint, Power Apps, Power Automate, and related Microsoft 365 issues; identify root causes; implement corrective actions within delegated authority; and coordinate with enterprise service providers when resolution requires platform-level support.
• Conduct user testing and iteratively improve applications, workflows, and SharePoint configurations based on operational use, stakeholder feedback, technical findings, and changes to information or process requirements.
• Document SharePoint configurations, application logic, workflow logic, data structures, permissions, dependencies, integrations, operating procedures, and administrative requirements sufficiently to support transparency, sustainment, transition, and continued operation.
• Develop user guidance, administrator documentation, and transition materials and provide practical knowledge transfer to CAPDEV personnel or designated sustainment organizations as required.
• Assess the effect of digitized workflows on factors such as processing time, manual coordination effort, information completeness, data quality, workflow visibility, traceability, and usability.
• Advise the COTR when a requirement is appropriate for local Microsoft 365 or Power Platform implementation and when technical complexity, security, scale, integration, or sustainment considerations warrant transition to an enterprise development or scaling organization.
• Support transition of successful locally developed applications and workflows to enduring enterprise platforms, platform owners, development teams, or designated scaling organizations when required.
• Perform additional tasks as required by the COTR that are directly related to this labor category and do not constitute a materially different labor requirement.

Required Qualifications:

• Active NATO Secret Security Clearance
• Education or Relevant Professional Experience: A University/Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Information Technology, Engineering, or a closely related field; or a minimum of five years of directly relevant professional experience in lieu of the degree. Directly relevant professional experience shall include work in at least two of the following areas: Microsoft SharePoint administration or development; Microsoft Power Apps development; Microsoft Power Automate development; Microsoft 365 business-process digitization. Either the degree or experience-in-lieu route fully satisfies this qualification.
• Recent End-to-End Hands-On Microsoft Solution Delivery: Demonstrated recent experience personally developing and deploying Microsoft 365 or Power Platform solutions from identification of a user or business-process requirement through configuration or development, testing, deployment, and operational use.
  • The candidate shall demonstrate at least twelve calendar months within the last twenty-four months during which hands-on Microsoft 365, SharePoint, or Power Platform configuration or development constituted a substantial and recurring portion of the candidate's assigned duties, and at least one personally developed solution used by an identified user group as part of an active business process within the last eighteen months.
  • The candidate shall identify the month and year of the qualifying experience, approximate proportion of assigned duties devoted to hands-on configuration or development, business process addressed, personal technical contribution, Microsoft technologies used, and user group.
  • Experience limited to directing, supervising, managing, advising, governing, coordinating, or overseeing development performed by others does not satisfy this requirement. Multiple components developed for the same user group to address the same business-process requirement shall be considered one example. Qualifying experience may overlap in time with experience used to satisfy other Essential Qualifications where the work demonstrates the required competencies.
• SharePoint Administration and Information Architecture: Minimum of two years within the last five years, including hands-on experience within the last twenty-four months, personally administering, configuring, developing, or sustaining Microsoft SharePoint environments supporting active user groups.
  • The candidate shall demonstrate hands-on experience with:

1. permissions or access controls;
2. either information architecture or content-type and metadata design; and
3. at least two additional areas from the following: site configuration; lists or libraries; columns; views; navigation; document-management configuration; site ownership or administration; information lifecycle or site-level governance.

• The candidate shall provide at least one example within the last twenty-four months involving a SharePoint site or environment for which the candidate personally performed administrative responsibilities and shall identify:

1. whether the environment was SharePoint Online, SharePoint Server, or another Microsoft SharePoint deployment;
2. the candidate's SharePoint role or delegated permission level, such as site owner, site collection administrator, SharePoint administrator, or equivalent;
3. the active user group supported; and
4. a brief description of how each claimed administration or information-architecture area was personally applied.

• Experience limited to uploading content, editing pages, creating lists within a site administered by others, or routine document maintenance does not satisfy this requirement. Qualifying experience may overlap in time with experience used to satisfy other Essential Qualifications.

• Microsoft Power Apps Development: Minimum of two years within the last five years, including hands-on development within the last twenty-four months, personally designing, building, testing, and deploying Microsoft Power Apps applications supporting operational business processes.
  • The candidate shall demonstrate at least two personally developed Power Apps applications, including at least one used by an identified user group as part of an active business process within the last twenty-four months.
  • At least one qualifying application shall demonstrate two or more of the following characteristics, with at least one characteristic drawn from items 1, 2, or 4:

1. multiple screens or multiple distinct forms;
2. conditional or role-based application behavior;
3. custom validation or business logic beyond default source-system field or column rules;
4. reading from or writing to more than one data source, table, or structured data entity;
5. use of variables, collections, reusable components, or comparable application logic supporting the operational workflow.

• A customized SharePoint list form, single-screen data-entry template, cosmetic modification, or routine maintenance activity does not by itself satisfy this requirement unless it demonstrates the required qualifying characteristics above.
• For each example, the candidate shall identify the business process addressed, personal technical contribution, primary data source, application approach used, qualifying application characteristics, and user group, and shall briefly describe how the claimed characteristics were personally implemented.
• Experience limited to governance, administration, supervising developers, or maintaining applications developed by others does not satisfy this requirement. Qualifying experience may overlap in time with experience used to satisfy other Essential Qualifications.

• Microsoft Power Automate Development: Minimum of two years within the last five years, including hands-on development within the last twenty-four months, personally designing,building, testing, and deploying Microsoft Power Automate workflows supporting operational business processes.
  • The candidate shall demonstrate at least two personally developed automated workflows, including at least one used by an identified user group as part of an active business process within the last twenty-four months.
  • At least one qualifying workflow shall include one or more of the following beyond a simple single-action notification:

1. approvals;
2. conditional branching;
3. loops or iterative processing;
4. scheduled or recurring execution combined with at least one other qualifying element in this list;
5. data synchronization or movement between sources;
6. document generation, processing, or routing; or
7. comparable multi-step workflow logic consisting of multiple automated actions or decision steps, which the candidate shall describe.

• The candidate shall identify the business process addressed, personal technical contribution, workflow trigger, qualifying workflow logic, systems or data sources involved, and user group, and shall briefly describe how the claimed workflow elements were personally implemented.
• Experience limited to governance, administration, supervising developers, or maintaining workflows developed by others does not satisfy this requirement. Qualifying experience may overlap in time with experience used to satisfy other Essential Qualifications.

• Integrated SharePoint and Power Platform Solution Development: Demonstrated hands-on experience within the last twenty-four months personally developing at least one operational solution that combined SharePoint, Power Apps, and Power Automate within a single business process.
  • The SharePoint component shall include one or more configured information-management elements supporting the business process, such as defined columns, content types, metadata, structured lists or libraries, or permissions/access controls.
  • The Power Apps component must independently demonstrate the application complexity required under Essential Qualification 4. The Power Automate component must independently demonstrate the workflow complexity required under Essential Qualification 5.
  • The candidate shall identify the business process addressed, SharePoint components used, Power Apps functionality, Power Automate functionality, personal technical contribution, and the identified user group using the solution as part of an active business process.
  • Experience with SharePoint, Power Apps, and Power Automate on unrelated projects does not satisfy this requirement. Qualifying experience may overlap in time with experience used to satisfy other Essential Qualifications where the same solution demonstrates the required competencies.
• Business Process Analysis, Digitization, and Requirements Elicitation: Minimum of two years within the last five years, including at least one qualifying example within the last three years, working directly with operational users, process owners, managers, or information stakeholders to understand existing business processes and translate requirements into digital workflows or applications.
  • The candidate shall identify at least two examples in which they personally elicited user or process requirements and analyzed an existing manual, spreadsheet-based, email-driven, document-centric, or otherwise fragmented process prior to digitization.
  • For each example, the candidate shall identify the user or process-owner group, existing process or problem, requirements identified, and resulting digital workflow or application design.
  • Experience limited to receiving predetermined technical requirements without direct engagement with users or process owners does not satisfy this requirement. Qualifying experience may overlap in time with experience used to satisfy other Essential Qualifications.
• Microsoft 365 and Power Platform Data Integration: Demonstrated hands-on experience within the last five years, including at least one example within the last twenty-four months, personally integrating Microsoft 365 or Power Platform solutions with structured data or enterprise services.
  • Across the candidate's examples, experience shall include at least two of the following:

1. SharePoint lists or libraries;
2. Microsoft Lists;
3. Dataverse;
4. standard or premium Power Platform connectors;
5. APls;
6. Microsoft Graph;
7. SOL or another relational data source;
8. data gateways; or
9. another identified enterprise application or structured data source.

• At least one of the two claimed areas must be drawn from items 3 through 9. Experience solely connecting applications or workflows to one or more SharePoint or Microsoft Lists data sources does not satisfy this requirement.
• The candidate shall identify the systems or data sources connected, integration mechanism used, personal technical contribution, business process supported and briefly describe how each claimed integration area was personally applied.
• Qualifying experience may overlap in time with experience used to satisfy other Essential Qualifications where the same solution demonstrates the required competencies.

• Solution Lifecycle, Configuration Management, and Delivery within Constrained Environments: Demonstrated hands-on experience within the last five years, including at least one example within the last twenty-four months, personally applying lifecycle-management, configuration, deployment, or sustainment practices to Microsoft SharePoint or Power Platform solutions.
  • The candidate shall demonstrate practical experience in at least three of the following areas:

1. separation of development, test, or production environments;
2. Power Platform solution packaging or solution management;
3. deployment or promotion of solutions between environments;
4. version or configuration control;
5. ownership, connection-reference, or service-account management;
6. dependency documentation;
7. application or flow monitoring; or
8. administrator or sustainment documentation.

• At least one of the three claimed areas must be drawn from items 1, 2, or 3.
• The candidate shall briefly describe how each claimed area was personally applied.
• The candidate shall also identify at least one example in which platform capability, licensing, connector availability, security restrictions, delegated administrative permissions, network limitations, or comparable technical constraints required the candidate to adapt a Microsoft solution to the capabilities actually available within the environment. The candidate shall identify the constraint encountered, resulting design or implementation adjustment, and personal contribution.
• General familiarity with Power Platform governance or lifecycle concepts without evidence of personal application does not satisfy this requirement. Qualifying experience may overlap in time with experience used to satisfy other Essential Qualifications where the same solution demonstrates the required competencies.

• Troubleshooting and Operational Support: Minimum of two years within the last five years, including hands-on troubleshooting within the last twenty-four months, personally diagnosing and resolving SharePoint, Power Apps, Power Automate, or related Microsoft 365 issues affecting solutions used by operational users.
  • The candidate shall identify at least two examples in which they diagnosed and resolved a technical, configuration, permissions, data, workflow, application, or integration issue and shall identify the affected technology, problem encountered, candidate's personal troubleshooting actions, resolution, and resulting restoration or improvement of service.
  • Experience limited to logging incidents, coordinating support, or escalating issues without personally performing technical diagnosis or corrective action does not satisfy this requirement. Qualifying experience may overlap in time with experience used to satisfy other Essential Qualifications.
• Transition, Documentation, and Knowledge Transfer: Demonstrated experience within the last five years, including at least one qualifying example within the last three years, documenting and transferring a SharePoint, Power Apps, Power Automate, or integrated Microsoft 365 solution for continued operation, administration, or maintenance by another developer, administrator, support team, platform owner, or operational organization.
  • The candidate shall identify the solution, receiving individual or team, documentation or transition material provided, and the candidate's personal role in the transition.
  • Formal transfer between organizations is not required. Internal handover to another appropriately qualified individual or team satisfies this requirement. Qualifying experience may overlap in time with experience used to satisfy other Essential Qualifications where the same solution demonstrates the required competencies.

DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement. The DEFTEC team comprises professionals who make a difference daily in crucial national security missions. Our leadership knows that this happens by employing a diverse team that is well cared for. Our top priority is our employees, making DEFTEC an ideal workplace.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please get in touch with HR@deftec.com if you require reasonable accommodations.

DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.