Position
Summary Base-2 Solutions is seeking a Systems Administrator who provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. The role manages IT system infrastructure and related processes, supporting day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices and mobile devices. Essential
Duties and
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
- Support escalation and communication of status to agency management and internal customers.
- Support dispatch system and hardware problem resolution processes.
- Configure and manage virtual and storage environments; Linux, UNIX, and Windows operating systems.
- Install and load operating system software, troubleshoot, maintain integrity, and configure virtual, storage, and network components.
- Implement operating system enhancements to improve reliability and performance.
- Configure and manage Linux/CentOS operating systems and install/load operating system software with enhancements.
- Troubleshoot, maintain integrity of, and configure network components.
- Support the design of systems, mission architecture, and associated hardware.
- Analyze and resolve complex problems related to server hardware, applications, and software integration.
- Utilize system monitoring tools such as HP Tools / OneView, Sitescope.
- Apply virtualization
experience.
- Use team collaboration and issue tracking tools such as Atlassian Suite (JIRA, Confluence), GitHub, and ServiceNow. Required
Qualifications
- Bachelor's degree in a technical discipline from an accredited college or university.
- Five (5) years of additional system/network administrator
experience may be substituted for a bachelor's degree.
Preferred
Qualifications
Education and
Experience Equivalency
- Bachelor's degree in a technical discipline from an accredited college or university with 15 years
experience as a system/network administrator.
- No bachelor's degree with 20 years
experience as a system/network administrator (15 + 5 additional years). Required Certifications
- None specified. Required Security
Clearance
- Active Top Secret/SCI with Full Scope Polygraph
Pay & Benefit Highlights
Compensation
- Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
- Employee referral bonuses up to $10,000 per hired referral.
- Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).
Health
- 100% company-paid medical premiums for employees and eligible dependents.
- Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
- 100% company-paid dental premiums for employees and eligible dependents.
- 100% company-paid vision premiums for employees and eligible dependents.
Income Protection
- 100% company-paid premiums for short-term disability.
- 100% company-paid premiums for long-term disability.
- 100% company-paid premiums for accidental death & dismemberment (AD&D).
- 100% company-paid premiums for life insurance up to $200,000.
Retirement
- 401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
- 401(k) pre-tax and Roth options.
Leave
- Up to 20 days of flexible paid time off (PTO).
- 11 paid floating holidays.
Work-Life Balance
- Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).