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Field Support Services, Associate

Peraton
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Greater Landover, MD, USA
Sep 20, 2026
Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visitperaton.comto learn how we’re keeping people around the world safe and secure. Responsibilities Provides expert and second tier technical support and analysis to field engineers and technicians. Provides technical advice and guidance on installation, adaptation, configuration, or enhancement of technical products, programs, and systems. Tests, trains, and fields support to customers regarding technical aspects of designated systems and services. Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements. Maintains network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair. Provides training to customers. Travel is frequent and work is generally performed at the customer site. Partners with developers and engineers to reduce reoccurring incidents. Answers questions about installation, operation, configuration, customization and usage of designated systems and services. Qualifications 0 years with BS/BA; 4 years no degreeAn Active/Current Top Secret/SCI security clearance.Bachelor's degree and no years of experience years of relevant experience; Master’s degree and no years of experience; High School Diploma/GED and four (4+) years of relevant experiencePossess knowledge of designated systems.Willingness to work outside of normal work hoursAbility and willingness to travel up to 50%

Job ID

170498

Security Clearance

TS/SCI
About Peraton

At Peraton, we’re at the forefront of delivering the next big thing every day. We’re the partner of choice to help solve some of the world’s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

We’re not mired in the past. We look at all problems with fresh eyes. We look past the obvious to bring the best talent, tech, and ideas together to completely transform how things get done, no matter the challenge.

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