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SVTC Administrator II

INVICTUS
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Washington, DC, USA
Sep 20, 2026

Title: SVTC Administrator II

Location: Washington, DC

Clearance: TS/SCI with the ability to obtain and maintain a CI polygraph

Job Details:

  • Provide a high level of technical understanding for problem solving and troubleshooting
  • Interact with hardware and software vendors to address issues when necessary
  • Use escalation standards and personal judgment to ensure timely resolution of problems
  • Provide training and support to employees when necessary
  • Resolve escalated trouble tickets from Service Desk
  • Work on-call shift rotations with other members of the department
  • Deploy and troubleshoot VOIP equipment such as Cisco UC equipment
  • Deploy and troubleshoot VOIP tools - Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)

Requirements:

  • Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of experience be substituted in lieu of a degree
  • Minimum four (4) years of relevant experience in addition to education level
  • Must possess current DoD 8570 IAT II and CCNA (or equivalent) certifications
  • Experience working in a DoD or IC environment desired
  • Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph

Equal Opportunity Employer/Veteran/Disabled

Job ID

4199369
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