Sr. Logistics Analyst

Location: Charleston, South Carolina; North Charleston, South Carolina

Position Description & Qualifications

If you love high profile and challenging projects supporting the U.S. Coast Guard - Serco has a great opportunity for you!  This Logistician position will be on a dynamic team responsible for Command Control Communications Computers Cyber Intelligence Surveillance Reconnaissance (C5ISR) Afloat and Ashore based communications support, maintenance, and sustainment on various USCG platforms for our customer in the Charleston, South Carolina area.  Bring your logistics expertise and collaborative skills to make an impact on our national security.

This position is contingent upon your ability to maintain your active Secret clearance. This position is also contingent upon an award of contract.

Serco supports the Naval Information Warfare Center (NIWC) Atlantic, including support for the Command Control Communications Computers Cyber Intelligence Surveillance Reconnaissance (C5ISR) Afloat and Ashore based communications support, maintenance, and sustainment on USCG platforms.  

In this role, you will:

• Track and monitor the status of logistics support services provided in support of USCG Integrated Product Teams (IPTs).
• Provide technical input to assist NIWC Atlantic with lifecycle logistics support for C5ISR systems on the WPB, WMEC, WHEC, WAGB, WMSL/NSC, FRC, OPC, PSC, Shore/Mobile platforms, DSF units, MFPU, and USCG Training Center platforms.
• Support Integrated Product Support (IPS) elements including Sustaining Engineering, Facilities and Infrastructure, Supply Support Readiness Based Sparing (RBS), Diminishing Manufacturing Sources and Material Shortages (DMSMS), Total Asset Visibility (TAV), Reliability Centered Maintenance (RCM) and Provisioning Technical Data (PTD).
• Work closely with NIWC Atlantic and USCG stakeholders to develop USCG-specific lifecycle logistics and ILS products.
• Provide logistics input supporting the development, maintenance, and execution of Configuration Management (CM) plans, specifications, and procedures, ensuring CM records support establishment and sustainment of complete ILS packages.
• Assist with establishment and maintenance of hardware and software configuration status accounting using CMPro and USCG‑required CM databases.
• Support root cause analyses of in-service problems, including operational hazards, deficiency reports, parts obsolescence, corrosion effects, and reliability degradation.
• Assist with planning and execution of Physical Configuration Audits (PCAs).
• Provide software configuration management support for C5ISR systems across all supported platforms using CMPro and PLM relational database structures to establish and maintain baseline configurations.
• Collect, maintain, and update configuration and asset data within NTIRA to support lifecycle planning, configuration reviews, and modernization tracking.
• Assist in the development, maintenance, and update of equipment‑specific technical documentation, including EILSPs, Job Aids, SOVT documentation, test plans and procedures, PICO/PITCO documentation, and EC/TCTOs.
• Collaborate with NIWC Atlantic to develop and maintain required ILS artifacts, including nomenclature packages, provisioning data, technical manuals, and maintenance products.
• Support development and delivery of RCM products, Maintenance Requirement Cards (MRCs), Maintenance Index Pages (MIPs), Allowance Parts Lists (APLs), and associated logistics documentation.
• Assist with logistics metrics gathering and reporting, including Reliability, Availability, and Maintainability (RAM), Mean Time to Repair (MTTR), Mean Logistics Delay Time (MLDT), Material Availability (MA), and Operational Availability (Ao).
• Maintain Total Asset Visibility (TAV) by tracking the location, movement, status, and identity of systems and equipment hardware. 
• Assist with managing USCG hardware assets using Flexera and BMC Remedy, including Enterprise and Special Use IT (ESUIT) request fulfillment, waivers, and shipments.
• Assist with managing USCG software using USCG Flexera, Naval and Electronics Supply Support System (NESSS), Financial Procurement Desktop (FPD), SFLC Central, and various other USCG logistics systems. 
• Provide logistics support to NIWC Atlantic in implementing the Systems Engineering Life Cycle (SELC) framework in accordance with the DHS Technical Review Guide.

To be successful in this role, you will have:

• Bachelor’s degree and 7+ years of DoD or DHS logistics experience.
• Active DoD Secret clearance is required to be considered.
• Demonstrated experience using CMPro, Flexera, and BMC Remedy.
• Strong technical writing, documentation, and data‑analysis skills.
• Excellent problem-solving ability and a collaborative, team-oriented mindset.
• Travel up to 10% may be required.

*Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded or active.  Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process*

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com">careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com">Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com">careers@serco-na.com.