Site Manager - (New Mexico)

Location: Albuquerque, New Mexico; El Paso, Texas; New Mexico; Socorro, New Mexico

Position Description & Qualifications

Come join the team that provides this service to United States! As the Site Manager in conjunction with the newly formed United States Space Force (USSF), are responsible for tracking all man-made objects in orbit at White Sands Missile Range, New Mexico. This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future. One of the assets USSF uses to accomplish this mission is the Ground-based Electro Optical Deep Space Surveillance (GEODSS) System.

You’ll respond to Government taskings to obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 1, White Sands Missile Range (Stallion Range) near Socorro, NM and you will be responsible for the day-to-day operations and maintenance of a the GEODSS System.

This position is continget upon your ability to maintain/transfer your Secret Clearance and the ability to obtain a TS/SCI clearance.

In this role, you will:

• Manage and direct operations, maintenance and support activities providing 24x7 support for all mission functions at the site.
• Provide guidance and direction to staff personnel, subcontractors, and all site personnel in executing site operations and maintenance.
• Monitor daily site activities and performance to assure all contract requirements are achieved; ensure all required reports are completed and delivered on time.
• Assist in developing and administering policies and procedures regarding operations, maintenance, and personnel.
• Support Government conferences, meetings, and performance reviews; maintain open customer communications.
• Assure continuous, uninterrupted mission operations and maintenance during all Force Protection and Defense Conditions.
• Validate and implement training and development of site employees in conjunction with the GEODSS Training Coordinator to assure personnel maintain technical competence.
• Participate in System Requirements and Change Management boards.

You will also perform duties as alternate Information Systems Security Officer (ISSO):

• Perform computer security assessments and implement required countermeasures; implement and maintain a site mission system and network Cybersecurity program.
• Execute cybersecurity responsibilities protecting and defending information systems by ensuring the availability, integrity, confidentiality, authentication, and non-repudiation of data through the application of cybersecurity measures.
• Protect ISs, their operating system, peripherals (media and devices), applications, and the information it contains against loss, misuse, unauthorized access, or modification.
• Ensure all users and ISSOs receive COMPUSEC training.
• Provide information to update system Assessment and Authorization (A&A) packages.
• Review TEMPEST packages and provide documentation for TEMPEST package updates.

To be successful in this role, you will have:

• An Active DoD Secret Security clearance.
• A High school Diploma and 10 years of experience in management of complex technical operations and maintenance functions, personnel supervision and 24x7 operations.
  • or Bachelors degree and 6 years of experience 
• The ability to travel up to 10%.

Additional desired experience and skills:

• A Bachelors of Science in Information Technology, Cyber Security, Computer Science, or related discipline (desired).
• Must be DoD 8570 Compliant IAT Level II Certification (Security+ or better).
• PMI Institute Project Management Professional, ITIL Foundations and/or Lean Six Sigma certification desirable.
• ISC2 Certified Information Systems Security Professional (CISSP).
• Microsoft Windows OS.
• Experience operating optical sensors is desirable.
• Knowledge of the space surveillance network and satellite catalog is desirable.
•  RedHat Linux.
• Tru64 UNIX Operating System.
• Active Top Secret clearance.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com">careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com">Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com">careers@serco-na.com.