Position Title	Program Support Assistant (PSA)
Company	Bailey Information Technology, LLC (BIT)
Employment Type	Full-Time
Work Schedule	Onsite
Location	1515 College Avenue, Manhattan, KS 66506 (Center for Grain and Animal Health Research)
Reporting Departments Supported	Arthropod-Borne Animal Diseases Research Unit (ABADRU), Hard Winter Wheat Genetics Research Unit (HWWGRU), Grain Quality & Structure Research Unit (GQSRU), Stored Product Insect & Engineering Research Unit (SPIERU)
Work Hours	Monday - Friday, 8:00 AM - 4:30 PM, except Government holidays. Any schedule change requires written CO/COR approval at least 3 days in advance.
Travel	Not required for this position
Government-Furnished Resources	Office workspace, computer, monitor, and administrative supplies
Security Clearance Required	Public Trust: ability to obtain/maintain a favorably adjudicated Background Investigation or Security Clearance, as required by USDA
Citizenship Requirement	U.S. Citizenship required
Client / End Customer	USDA, Agricultural Research Service (ARS), Center for Grain and Animal Health Research (CGAHR)
Period of Performance	Base Year: 09/01/2026 - 08/31/2027 \| Option Year I: 09/01/2027 - 08/31/2028 \| Option Year II: 09/01/2028 - 08/31/2029
Number of Positions	One (1) Program Support Assistant

Position Summary

Bailey Information Technology, LLC is seeking a Program Support Assistant to provide administrative and clerical support to scientific and technical staff across multiple research units. The Program Support Assistant serves as a key link between researchers, management, and external partners, facilitating communication, coordinating schedules, and maintaining the documentation and organizational structure needed to keep federally funded scientific programs running smoothly. This role allows scientists and technical staff to focus on research productivity rather than administrative overhead.

Key Responsibilities

Answer phones and greet office visitors
Schedule appointments, maintain calendars, and coordinate meetings
Collate and distribute incoming and outgoing mail
Prepare memos, emails, invoices, reports, and other correspondence
Write and edit written communications, from letters to reports and instructional documents
Create and maintain electronic and physical filing systems
Manage accounts and perform basic bookkeeping functions
Support event planning and coordination of supervisors' schedules
Oversee routine and advanced clerical duties in support of research administrators and staff

Required Qualifications & Skills

Strong decision-making skills, able to work independently and determine the best approach to daily tasks
Excellent communication and collaboration skills across administrators, support personnel, management, and external clients
Strong organizational skills to help ensure deadlines and appointments are consistently met
Professional writing skills, including correct spelling and grammar, for emails, letters, documents, and correspondence
Effective time management and business management skills, with strong attention to detail
Ability to learn new computer programs and systems as needed
Proficiency with the Microsoft Office 365 suite of software
Sufficient aptitude in mathematics and general accounting, bookkeeping, and billing knowledge

Security Requirements

Must be able to obtain and maintain a favorably adjudicated Background Investigation or Public Trust clearance, as required by USDA
This is a Public Trust position; incumbent must be a U.S. citizen
Must comply with applicable information security and operational security (OPSEC) policies and regulations

Job ID

16838506

Security Clearance

Public Trust

About Bailey Information Technology, LLC

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