System Administrator Level 2 IT / Infrastructure | Hanover, MD | Full Time Position: System Administrator Level 2 Location: Hanover, MD Category: IT / Systems Administration Schedule: Standard Day Shift, Monday-Friday Clearance Requirement: Active TS/SCI with Polygraph (required) Experience Requirement: Mid-Senior Level (10+ years) Compensation Range: $100,000 - $120,000 (based on experience)Position Overview We are seeking a System Administrator Level 2 to support the implementation, maintenance, and optimization of enterprise IT systems in a mission-focused environment. This role involves managing infrastructure across servers, storage, networking, and end-user systems while ensuring high system availability and performance.
The System Administrator will provide both Tier 1 and Tier 2 support, troubleshoot complex system issues, and work closely with internal teams to maintain reliable and secure IT operations. This position requires strong technical expertise, problem-solving skills, and the ability to operate in a fast-paced, operational environment.Key Responsibilities
Provide implementation, troubleshooting, and maintenance support for IT systems
Manage day-to-day system operations, including monitoring, performance tuning, and issue resolution
Provide Tier 1 (Help Desk) and Tier 2 (escalation) support for system and hardware issues
Diagnose and resolve issues across client, server, storage, and network devices
Assist users with accessing and utilizing IT systems
Configure and manage UNIX/Linux and Windows operating systems
Install, configure, and maintain operating system software and system components
Monitor system performance and optimize resource utilization
Perform system capacity analysis and planning
Support escalation processes and communicate system status to stakeholders
Troubleshoot hardware issues and coordinate resolution efforts
Provide detailed analysis and feedback on escalated issues
Required Qualifications
Active TS/SCI clearance with Polygraph
Bachelor’s degree in Information Technology, Computer Science, or a related field
OR equivalent relevant experience
10+ years of experience supporting IT systems and infrastructure
Experience administering Windows and/or UNIX/Linux operating systems
Strong troubleshooting skills across hardware, software, and network systems
Experience providing Tier 1 and Tier 2 support in an enterprise environment
Familiarity with system monitoring, performance tuning, and capacity planning
Strong communication and documentation skills
Ability to work effectively in a team-based environment
Familiarity with virtualization technologies and distributed systems
Experience with system automation or scripting (e.g., Bash, PowerShell)
Knowledge of networking fundamentals and troubleshooting techniques
Experience working in secure or mission-critical environments
Benefits Overview TAP Engineering offers a comprehensive and competitive benefits package, including:
Paid Time Off: 15-25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)
Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing
Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents
Dental & Vision: Employer-paid plans with optional enhancements
Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability
Flexible Spending Accounts: Healthcare and dependent care FSAs
Tuition Reimbursement: Up to $36,000 per year for approved coursework
Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support
Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses
Clearance Requirement This position requires an active TS/SCI security clearance with Polygraph. Clearance processing and maintenance will be conducted in accordance with U.S. Government requirements.Additional Information By submitting your resume for this position, you acknowledge and agree that application materials may be shared with affiliated teams or programs for consideration for other available opportunities.
TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law