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At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

Ready for a challenging new opportunity? Raytheon has an exciting opportunity for a Program Quality Lead position within our Electronics Warfare Systems (EWS) group at our Goleta, CA site.

The effective candidate will create or tailor existing planning to administer customer and internal quality requirements to cross-functional program teams, QA disciplines supporting the programs, and supply base. The ideal candidate will have a dynamic mindset and the ability to influence peers and offer creative results to complex challenges. The candidate will collaborate closely with cross-functional teams to guarantee that mission goals and contractual requirements are met.  

This is an on-site position in Goleta, CA.

What You Will Do:

• Represent Quality and Mission Assurance (QMA) on program or project management teams and/or capture teams including writing Basis of Estimates (BOEs) for the quality portion of new program bids.

• Support the communication of program goals, targets, requirements and customer feedback.

• Collaborate with cross-functional teams and partners with program management to define and implement quality improvement strategies.

• Assist in providing program directions to ensure quality tasking is accomplished within budget, on time and as defined in program planning.

• Prepare, collect, analyze, and maintain Quality metrics.

• Establish customer relations, process and validate customer corrective action requests.

• Ensure customer quality requirements flow down to suppliers and supplier quality and supplier engineering efforts to help ensure compliance with the supplier program quality plan. Assess impact and report potential customer escapes.

• Ensure reviews and assessments of program performance are performed, including self-guided technical assessments of systems engineering, Quality Assurance (QA), lessons learned, technology, production and programmatic (cost, schedule, and risks) practices assuring Quality Management System (QMS) processes are defined and implemented.

• Ensure Quality and Mission Assurance engagement in engineering development, design, and test requirements verification, including the transition of design to production

• Review and approve program documentation, including but not limited to, specifications, drawings, test plans, procedures, instructions and standard operating procedures.

• Act as the voice of the customer to autonomously assure mission results. 

• Execute Quality initiatives regarding Customer Oriented Results and Excellence (CORE) and APQP (AS9145).

• Oversee nonconforming material review and disposition.

• Guide root cause corrective action (RCCA) activities for systemic issues.

• Support AS9100 Internal, Corporate, and Certification Audits

Qualification You Must Have:

• Typically requires a Bachelor’s Degree and a minimum of eight (8) years of experience in Quality, Engineering, Operations, and/or Program Management, with specific experience in the areas below;

  • Application and adherence to Quality Management Systems IS09001 and AS9100.

  • Working experience in Industry and Government Quality and Mission Assurance Requirements and Standards.

  • Experience in predictive and proactive measures and metrics assessments and developing actions to improve performance or mitigate problems.

  • Experience in supporting external and internal Quality System or Product/Process audits.

  • Experience creating relationships with program management, cross-functional program management, suppliers, customers and government representatives.

• Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

• Experience in systems engineering, reliability and system safety requirements.

• Experience using written/verbal presentation skills.

• Experience using Microsoft Office Word, Excel, and PowerPoint.

• Experience collaborating with program team members to develop practical solutions to complex problems.

• Prior experience in the Aerospace or Defense industry.

• Experience using Root Cause and Corrective Action or a proven close- loop corrective action system.

• Raytheon Customer Oriented Results and Excellence (CORE) or Industry Six Sigma Greenbelt Certification.

• Experience with Earned Value Management, Cost Account Management, and Risk and Opportunity Management.

• Experience with Material and Failure nonconformance review boards (Material Review Board/Failure Review Board).

• Experience with Advanced Product Quality Planning (APQP)/AS9145 and utilizing resources such as Production Part Approval Process (PPAP), Key Characteristics, Design Failure Modes, and Effects Analysis (DFMEA), Production Failure Modes and Effects Analysis (PFMEA) and/or Control Plans.

• Experience in First Article Inspections per AS9102

• Experience Purchase Order Quality Requirements (Q-Notes, STAMP).

• Experience comprehending and translating system requirements as well as contractual requirements to ensure full compliance is flowed down through product, assembly, and test documentation.

What We Offer:

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.

• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Additional Information:

Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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