The Opportunity: 

Are you looking for an opportunity to ensure that new technologies are effectively integrated into an organization’s workflows? We’re looking for a specialist to help an organization successfully implement and use new digital tools by guiding onboarding, training, change management, and user support, ensuring employees fully adopt technology to improve productivity, user experience, and the success of digital transformation initiatives.

We need a digital transformation specialist who will provide expertise to drive organizational success by ensuring stakeholders successfully adopt technology solutions and maximize their value. You’ll create change management plans that streamline new workflows to minimize friction during implementation phases. workflows to minimize friction during implementation phases. You’ll design and deliver training, self-service knowledge bases, and guided walkthroughs to accelerate adoption. Join us as we build systems to change the HR landscape for the better.  

Join us. The world can't wait.

You Have:

• 5+ years of experience in IT change management or technology adoption

• 3+ years of experience supporting the intelligence community
• Experience developing technical user guides and job aids
• Experience developing and delivering technical training
• Knowledge of ITIL processes and management 
• Knowledge of knowledge management practices

• TS/SCI clearance with a polygraph 

• Bachelor's degree

Nice If You Have:

• Experience with Agile methodology, requirements management and JIRA, or a similar RTM platform 
• Knowledge of ServiceNow HRSD 
• Possession of excellent communication and presentation skills 
• Possession of excellent problem-solving and critical thinking skills 
• ITIL 4 Foundation Certification or higher

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.