MANTECH seeks a motivated, career and customer-oriented Senior Activities Coordinator, Watch Officer to join our team in Doral, FL.
Responsibilities include but are not limited to:
- Coordinates directly with government battle captain and watch officer on the JDOC Floor
- Tracks intelligence outputs and current tasks while ensuring seamless collaboration across all contract watch standers.
- Manages the complete lifecycle of IT change requests, from logging and assessment through to post-implementation review, ensuring controlled and effective execution to minimize service disruption.
- Coordinates extensively with technical teams, business stakeholders, and the Change Advisory Board (CAB) to facilitate smooth change implementation.
- Conducts thorough risk assessments, develops detailed implementation and rollback plans, and ensures meticulous documentation throughout the change process.
- Leads the scheduling and coordination of change activities, monitors progress, provides timely updates, and clearly communicates change details to all relevant audiences.
- Contributes to the continuous improvement of change management processes by analyzing post-implementation reviews and identifying areas for optimization, working under the guidance of senior staff.
Minimum Qualifications:
- Five (5) or more years of experience in Cybersecurity Operations, Network Operations or Information Technology Operations.
- BA/BS degree in Computer Science, Information Technology, Mathematics or a related field of study and
- OR a High School Diploma and nine (9) or more years of relevant experience.
Desired Qualifications:
- Experience in IT service management, with a focus on change management.
- Experience working in agile-informed or DevOps environments, with familiarity with project management methodologies.
- Experience in training or mentoring junior staff.
- Experience in automating change management workflows.
- Familiarity with cloud infrastructure.
- Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
Clearance Requirements:
- Must have an active TS/SCI clearance.
Physical Requirements:
- Must be able to remain in a stationary position 50%.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
- The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.