Overview

JOB TITLE: Senior Technical Writer

GOVERNMENT AGENCY: FBI - Federal Bureau of Investigation

POSITION INFORMATION: Full-Time Position; Government contractor supporting the FBI

LOCATION: Huntsville, AL (Onsite)

BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending Account (FSA), 11 Paid Federal Holidays, PTO, education reimbursement

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security.  We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

ITC is seeking a Senior Technical Writer to lead documentation development, content standards, and communication quality in support of a major FBI modernization program. This role creates clear, concise, accurate, and compliant technical materials that support engineering, cloud, migration, QA, security, and operational teams. The Senior Technical Writer ensures all documentation meets program, security, and contractual requirements while enabling successful system development and sustainment.

Responsibilities

• Technical Documentation Development
• Create and maintain engineering documentation, system descriptions, design artifacts, and configuration records.
• Develop SOPs, user guides, operational procedures, runbooks, and reference materials.
• Translate complex technical concepts into clear, audience-appropriate content.
• Content Quality & Standards
• Ensure documentation follows program formatting, style, security, and compliance standards.
• Edit and improve existing content for clarity, accuracy, and consistency.
• Maintain version control and documentation integrity across multiple repositories.
• Cross-Functional Collaboration
• Work closely with Full Stack Engineers, Cloud Engineers, DevSecOps, Data Migration teams, QA Automation, and Product staff.
• Participate in sprint activities, technical reviews, and release readiness meetings.
• Gather information from SMEs, architects, and engineering leads to produce accurate content.
• Compliance & Security Alignment
• Ensure documentation supports federal security controls, processes, and classification requirements.
• Create and maintain materials required for audits, accreditation packages, and compliance reviews.
• Document system changes, updates, and enhancements to meet contract requirements.
• Process Improvement & Support
• Recommend improvements to documentation workflows, repositories, templates, and standards.
• Support onboarding materials, knowledge transfer, and transition documentation.
• Coordinate documentation deliverables for release cycles and deployment events.

Qualifications

REQUIRED:

• 8+ years of experience in technical writing, documentation development, or content management.
• Bachelor's Degree from an accredited University, required
• Strong ability to translate technical content into clear documentation for varied audiences.
• Experience writing for cloud, DevSecOps, engineering, software, or data-driven environments.
• Proficiency with documentation tools such as Confluence, SharePoint, Markdown, or Adobe/Microsoft suites.
• Excellent organization, communication, editing, and attention to detail.

PREFERRED:

• Experience supporting federal modernization or national-security programs.
• Familiarity with cloud technologies, CI/CD pipelines, or enterprise system architectures.
• Experience with documentation for security compliance, accreditation, or audit support.
• Ability to support large, multi-team programs with high documentation throughput.

SECURITY CLEARANCE REQUIREMENTS:

• Must have an active Top Secret (TS) security clearance.
• U.S. Citizenship is required due to the nature of this government contract.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Candidate must be able to function in general office environment.

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.