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PC Support Technician

Five Stones Research Corporation (5SRC)
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Redstone Arsenal, AL, USA
Oct 02, 2026
PC Support Technician
Position Overview Type: Full-Time
Location: Huntsville, AL
Travel: None expected
Clearance: Department of Defense (DoD) Secret security clearance, or the ability to obtain one.
Work Authorization: U.S. Citizenship required
Summary/Objective
Five Stones Research Corporation (5SRC) is seeking energetic candidates to join our established and growing Huntsville-headquartered team.
Essential Functions
  • Assists in ensuring availability, accessibility, and usability of Information Technology (IT) hardware and software for IT enterprise
  • Responds to PC users’ requests for assistance - primarily by telephone and e-mail messages - with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, resolve or escalate to higher-level for resolution
  • Installs software on personal computers (PCs)
  • Performs routine maintenance of PC hardware and software
  • Prepares new PCs for use, and previously used PCs for reuse
  • Administers PC users’ IT, including ensuring compliance with security requirements
Required Qualifications
  • Minimum of a high school diploma or GED
  • Experience with computer components, Windows operating systems, and software
  • Ability to troubleshoot IT problems and apply known solution
  • Minimum of IAT-1 certification (A+, Network+, or SSCP) or higher
  • U.S. Citizenship required
  • Ability to obtain an interim DoD Secret Clearance prior to start date and maintain clearance throughout employment
Preferred Qualifications
  • Minimum of interim DoD Secret Clearance
  • Active Security+ CE Certification or higher
  • Prior work experience with Army Help Desk
  • Excellent customer service skills.
  • Other relevant technical certifications outside those required.
What We Offer:
  • 401(k) Matching
  • Company Events
  • Dental Insurance
  • Employee Recognition Programs
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Parental Leave
  • Performance Incentives
  • Student Loan Repayment
  • Tuition Reimbursement
  • Vision Insurance
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job ID

aac5e5d9-6e08-4c79-a357-6f09041967e4

Security Clearance

SECRET
About Five Stones Research Corporation (5SRC)
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