Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

Empower AI is seeking a SharePoint / Web Developer to build and maintain solutions on the enterprise collaboration platform and public-facing web content for a Department of War agency supported by an enterprise IT Customer Support Services program serving more than 13,000 users across NIPRNet, SIPRNet, and planned JWICS enclaves. The developer delivers custom solutions on Microsoft 365 integrated toolsets (Power Apps, Power Automate, SharePoint Framework, JavaScript), maintains front-end and back-end web content on the Government's web content management system, and ensures every deliverable meets Government coding standards, Section 508 accessibility, and responsive design principles. Work is managed against a Government-prioritized backlog in an Agile framework with formal stakeholder demonstration and acceptance. This is a salaried, FLSA-exempt position in which you will independently analyze situations, determine the appropriate course of action, and exercise discretion and independent judgment on matters of significance to the program and its customers. 

THIS IS A HYBRID ROLE BASED IN QUANTICO, VA (RKB) WITH REMOTE WORK ELIGIBILITY AND UP TO 10% OF TRAVEL INVOLVED.

JOB DUTIES:

• Design, develop, test, and maintain custom solutions on the Microsoft 365 / Power Platform toolset (Power Apps, Power Automate, SharePoint Online, SPFx, JavaScript/TypeScript) to automate business processes and improve the user experience, as directed by the Government-prioritized backlog. 

• Provide front-end and back-end maintenance and custom configuration for the Government's public-facing web content on the current web content management system (e.g., AFPIMS) using HTML, CSS, JavaScript, and Adobe Creative Suite. 

• Ensure all web content and applications are fully compliant with Section 508 accessibility requirements, responsive design principles, and Government coding standards, and prepare Voluntary Product Accessibility Templates (VPATs) for developed applications upon request. 

• Support the modernized IT Service Portal and self-service experience by developing portal components, forms, and knowledge presentation features in coordination with the UX Designer and ITSM platform developers. 

• Participate in the Agile development cycle: refine backlog items, estimate, develop, unit test, demonstrate completed work to Government stakeholders, support User Acceptance Testing, and obtain documented stakeholder acceptance before closure. 

• Apply secure coding standards and Federal security guidelines (including NIST SP 800-218 SSDF practices), perform code reviews, and deliver compliant code and configuration packages for deployment through the platform owner and Change Management. 

• Provide Tier II/III support for complex collaboration platform and web content issues, contribute Tier 0 knowledge articles and end-user guidance on platform capabilities, and follow the Customer-Confirmed Ticket Closure process. 

• Maintain technical documentation, solution designs, and data governance and security settings for developed solutions, and contribute development status and automation recommendations to the Monthly Customer Support Activity Report and CX Roadmap. 

Qualifications

REQUIREMENTS: 

• Bachelor's degree and a minimum of 4 years of related experience (an additional 4 years of related experience may be substituted for the degree). 

• Must be a U.S. Citizen. 
• Must possess and maintain a current DoD 8570/8140 IAT Level I baseline certification (e.g., CompTIA A+ CE, Network+ CE, Security+ CE, CCNA-Security, or SSCP) prior to performing cybersecurity-related duties

• Must have an Active Secret Clearance (favorably adjudicated T3/T3R) to start. 

• Must be willing and able to obtain Top Secret eligibility after start, if required by mission needs. 

• Must be within investigation scope and/or currently enrolled in Continuous Evaluation / Continuous Vetting. 

• Demonstrated ability to work independently, analyze problems, determine the appropriate course of action, and exercise discretion and independent judgment with limited day-to-day supervision. 

• Minimum of 3 years of web or Power Platform development experience in an enterprise environment. 

• Proficiency in HTML5, CSS3, JavaScript/TypeScript, and modern front-end practices, and hands-on experience with Power Apps, Power Automate, and SharePoint Online/SPFx. 

• Demonstrated experience delivering Section 508 / WCAG 2.x compliant, responsive web content and applications. 

• Experience working in an Agile framework with sprint demonstrations, UAT, and stakeholder acceptance. 

• Experience with a web content management system and with Adobe Creative Suite for web graphics. 

• Strong problem-solving, documentation, and communication skills. 

DESIRED SKILLS:

• Microsoft Certified: Power Platform Developer Associate or Power Platform Functional Consultant; Microsoft 365 Certified: Developer Associate. 

• Experience with Microsoft 365 GCC High, Dataverse, Power BI embedding, and Microsoft Graph API. 

• Experience with AFPIMS or other DoD public-facing web content platforms and DoD web policy (DoDI 8550.01, OMB M-23-07 digital-first experience). 

• Experience supporting Department of War (DoW), DoD, or other compliance-driven Federal IT environments. 

• Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform. 

• Familiarity with ServiceNow Service Portal development and knowledge base presentation. 

• CompTIA Security+ CE certification. 

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the below essential functions:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

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