Responsibilities & Qualifications

We are seeking Operations Manager - Network Operations and Engineering for the COMSEC IT Services contract.

The Operations Manager will lead network operations and engineering activities supporting the Department of State COMSEC mission. The position will oversee operational performance, network engineering support, technical escalation, workforce coordination, incident response support, and continuous service improvement for secure communications environments.

The final PWS places significant emphasis on COMSEC network operations, enterprise monitoring, secure network engineering, continuous operational support, and modernization.

REQUIRED QUALIFICATIONS

Experience

• 8+ years of network operations and/or network engineering experience.

• Experience with NIST 800-53.

• Experience with security control lifecycles.

• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.

Certifications

• PMP, program management certification, or equivalent within 6 months of hire.

• Network+ certification.

• Cisco CCNA or equivalent

Education

• Bachelor's degree in network engineering or related field, or CCIE.

Clearance

• Active Top Secret clearance.

PREFERRED QUALIFICATIONS

• Experience supporting classified or national-security networks.
• Experience managing 24x7 operational environments.
• Experience with ITIL-based service management.
• Experience with enterprise monitoring and network-management tools.
• COMSEC or cryptographic-network experience strongly preferred.

RESPONSIBILITIES

• Lead day-to-day network operations and engineering activities.
• Manage technical personnel supporting secure network and COMSEC environments.
• Coordinate operational priorities, schedules, staffing, and workload.
• Oversee advanced troubleshooting, technical escalation, and service restoration.
• Support secure communications availability, reliability, and mission continuity.
• Coordinate network configuration, integration, testing, implementation, and lifecycle support.
• Ensure network operations align with NIST 800-53 and applicable security-control lifecycle requirements.
• Monitor operational performance and identify recurring technical or process issues.
• Coordinate incident and problem-management activities.
• Support root-cause analysis and corrective-action development.
• Work with Government stakeholders to prioritize operational and engineering requirements.
• Support modernization, automation, and technology-refresh initiatives.
• Maintain operational documentation, procedures, metrics, and status reporting

Overview

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Location: Springfield, VA
• Environment: Hybrid
• Noise level: Low
• Schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs
• Travel: Less than 10% 

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizenship

Active Top Secret clearance.

WAGE INFORMATION

Target salary range: $160,000 - $205,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements.  The displayed salary is one component of the total compensation package for employees. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

This position supports an upcoming government contract proposal and is contingent upon contract award and government approval. Candidates must meet all stated requirements and may be required to sign a Letter of Commitment (LOC).

Additional Job Information

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at www.TekSynap.com.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. 

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status.  If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. 

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.