RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems (NGDS) is seeking a Cloud Engineer to respond and remediate after hour incidents reported to DAF CLOUDworks ticketing system on Wright Patterson Air Force Base, OH . DAF CLOUDworks is a rapidly growing secure cloud program that encompasses 10 teams supporting information security, infrastructure development, and cloud migration. In order to support and sustain the environment an engineer needs to be available after hours to receive any alerts or tickets to align with service level agreements between DAF CLOUDworks and its partners. Successful candidates should have a track record as an effective communicator and problem solver who is able to develop and maintain good working relationships with internal and external stakeholders. This position is contingent on customer approval and funding. It may be filled as a level 2 or level 3 and may be eligible for a shift differential while supporting 2 nd or 3 rd shift. Basic Qualifications: Cloud Engineer (level 2) : Must have a high school diploma with 6 years of relevant experience; bachelors degree with 2 years of relevant experience; OR a master’s degree with 0 years experience. Principal Cloud Engineer (level 3) : Must have a high school diploma with 9 years of relevant experience; bachelors degree with 5 years of relevant experience; OR a master’s degree with 3 years experience. U.S. citizenship with an active TS/SCI clearance Willing to work 2 nd or 3 rd shift schedules and provide after hours support. Training and onboarding will start on the day shift, and schedules may include weekends. Flexibility is a must. Able to obtain IAT Level II certification such as Security within 60 days Working knowledge and/or familiarity with Cloud based technologies (AWS) Efficiently resolves help desk tickets using Jira Service Management (JSM) in a demanding, fast paced environment, ensuring timely and effective user support Proficiently utilizes Jira and Confluence with in depth knowledge of JSM, Core, and Software modules, demonstrating a comprehensive understanding of their integration capabilities across the Atlassian suite Demonstrates exceptional organizational and time management skills by prioritizing tasks, managing deadlines, and maintaining meticulous documentation in a dynamic work environment Highly effective communicator, collaborator, and organizer, leveraging exceptional interpersonal skills to engage stakeholders across all levels; proficient at independent task management and meticulous problem solver Preferred Qualifications: Fundamental cloud certifications such as: AWS Platform (Cloud Practitioner or higher certification) Azure Platform (Azure Fundamentals or higher certification) Active IAT Level III certification (e.g., CISSP, CASP , SecurityX) Proven experience administering JIRA and Confluence, including user management, workflow configuration, and plugin implementation Possesses a combination of practical JIRA administration experience and formal Atlassian Jira Administrator training #DAFCloud Primary Level Salary Range: $81,300.00 $121,900.00 Secondary Level Salary Range: $100,300.00 $150,500.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.