US Citizenship is required
An active TS/SCI with CI Polygraph is required
DoD 8570 IAT2 certificate required, i.e. CompTIA Security
Senior ServiceNow Engineer
DPG is looking for a strong ServiceNow Engineer to join our team supporting a customer in a classified environment. This is a hands on role where you will be working alongside other DPG engineers to design, build, and improve ServiceNow capabilities that directly support mission operations. You will play a key role in developing scalable, secure solutions while ensuring alignment with architecture standards and delivering real impact for the mission.
- Design, develop, configure, and maintain ServiceNow applications and modules across the platform
- Support implementation and customization of core ServiceNow capabilities including ITSM, ITOM, CMDB, and workflow automation
- Assist with architecture, design, development, integration, and sustainment of ServiceNow solutions, optimizing for performance, scalability, and usability
- Leverage platform best practices to improve automation, reduce manual effort, and streamline service delivery
- Collaborate with engineers, architects, and stakeholders to translate mission needs into technical solutions
- Integrate security and compliance into the platform including role based access controls, auditing, and data protection
- Support integrations between ServiceNow and external systems using REST, SOAP, and other APIs
- Provide operational support, troubleshooting, and continuous improvement of the ServiceNow platform
Required Skills:
- 7-10 years of experience directly related to ServiceNow development and platform engineering
- Strong experience configuring and customizing ServiceNow including scripting with JavaScript, Glide APIs, and business rules
- Experience implementing and supporting ITSM, CMDB, and ITOM modules
- Hands on experience with ServiceNow integrations using REST and SOAP APIs
- Experience with workflow automation, catalog development, and service portal customization
- Familiarity with Agile/Scrum development methodologies
- Strong troubleshooting skills across platform performance, integrations, and data integrity
- Experience working in secure or classified environments
- Strong analytic and research skills - must be detail oriented
- Must be able to support occasional after hour maintenance
Desired Skills:
- ServiceNow certifications (CSA, CIS, CAD, or equivalent)
- Experience with ServiceNow Discovery and Service Mapping
- Experience integrating ServiceNow with cloud platforms such as AWS or Azure
- Experience working in a DevSecOps environment
- Familiarity with infrastructure, cloud, or platform engineering concepts
- Demonstrated ability to work independently and troubleshoot complex problems efficiently
- Ability to effectively interact with external personnel on significant technical matters requiring coordination across teams and organizations
- Strong communication and interpersonal skills
Overview of Benefits:
- Company Funded 401k Profit Sharing Plan: 25% of base pay deposited every pay period - Vested day one of employment
- All Health Care Benefits and Premiums paid by company and with company HSA contribution
- Quarterly Equity Share Bonuses
- 250 hours of PTO with up to 40 hours available to be carried over
- Biannual Company Sponsored Events for the employees and their families
- Education Benefits - Cert reimbursement and tuition reimbursement