clearance Willing to work 2 nd or 3 rd shift schedules and provide after hours support. Training and onboarding will start on the day shift, and schedules may include weekends. Flexibility is a must. Able to obtain IAT Level II certification such as Security within 60 days Working knowledge and/or familiarity with Cloud based technologies (AWS) Efficiently resolves help desk tickets using Jira Service Management (JSM) in a demanding, fast paced environment, ensuring timely and effective user support Proficiently utilizes Jira and Confluence with in depth knowledge of JSM, Core, and Software modules, demonstrating a comprehensive understanding of their integration capabilities across the Atlassian suite Demonstrates exceptional organizational and time management
skills by prioritizing tasks, managing deadlines, and maintaining meticulous documentation in a dynamic work environment Highly effective communicator, collaborator, and organizer, leveraging exceptional interpersonal
skills to engage stakeholders across all levels; proficient at independent task management and meticulous problem solver
Preferred
Qualifications: Fundamental cloud certifications such as: AWS Platform (Cloud Practitioner or higher certification) Azure Platform (Azure Fundamentals or higher certification) Active IAT Level III certification (e.g., CISSP, CASP , SecurityX) Proven
experience:administering JIRA and Confluence, including user management, workflow configuration, and plugin implementation Possesses a combination of practical JIRA administration experience and formal Atlassian Jira Administrator training #DAFCloud Primary Level rimary Level salary:Range: $81,300.00 $121,900.00 Secondary Level ondary Levelondary Levelondary LevelSalary Range: $100,300.00 $150,500.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope andresponsibilities of the position and the candidate's
experience,
education,
skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of
benefits:including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a governmentclearance and certain other restricted positions.