Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visitperaton.comto learn how we’re keeping people around the world safe and secure. Responsibilities Peraton is seeking aCloud Reliability Engineerin Chantilly, VA to support our Department of Defense customer as part of a highly talented, highly motivated and high-performing team. As part of the Infrastructure Operations and Maintenance Support team you will be responsible for the availability, performance, monitoring, and incident response, among other things, of the Cloud Infrastructure that we support in a 24x7 environment.What you'll do:Ensure the 24x7 uptime of our multi-service, multi-layer, multi-tenant cloud infrastructureThis position is hands-on, requiring the ability to provide first-level system and network support problem investigation, resolution, or escalate as neededWork closely with the engineering teams to improve our platforms and eliminate complexity from architecture and processesUtilize a Jira Service Desk ticketing queue for tracking system and tenant issues through resolutionConfigure and use state-of-the-art monitoring tools to assist with troubleshooting and remediation of issuesResponsible for the monitoring the daily software and network operations in a distributed multi-tenant, multi-layer, cloud environmentConduct incident response and in-depth root cause analysisUnderstand and troubleshoot complex network data flow issues for Palo Alto firewalls and Arista switchesDocument new procedures/update existing procedures utilizing Confluence and follow SOPs for conflict resolutionThis job will include shift work to allow for complete 24x7 monitoring of software systems.  Will need to have flexibility to work multiple shifts (day, mid, swing), as needed.Job is on-site at Peraton Chantilly, VA facility.  No remote work allowed Qualifications Required Qualifications:Minimum ofTop Secretclearance with SCI eligibility. Contract requires TS/SCI. The candidate must maintain the clearanceAssociates degree in Engineering, Computer Technology or related field and 7 years of experience; ORBachelor’s degree in Engineering, Computer Technology or related field and 5 years of experience; ORMaster’s degree in Engineering, Computer Technology or related field and 3 years of experience. An additional four (4) Equivalent experience in lieu of a degree will be consideredDoD 8140 compliance for work role:  Technical Support Specialist, with a proficiency level of Intermediate or above3 years of experience working with Linux operating systems (RHEL 8.X or higher)3 years of experience working within a cloud environment such as RedHatOpenstack, RedHat OpenShift Container Platform (RHOCP), MS Azure, or AWS2 years of experience with containerization and automation technologies (e.g. Docker Containers, Kubernetes, Ansible, and Heat templates)Demonstrated experience in monitoring tools (e.g. Splunk, Sensu, Nessus, etc.)Experience supporting software and/or network operations with a clear understanding of networking fundamentals with ability to deep-dive and troubleshoot issuesExcellent troubleshooting skillsMust be willing to work in a 24x7 environment and support shift work on site; 8 and/or 12 hours shifts, including weekendsAbility to effectively communicates both with customers and technical staffDesired Qualifications:3 years of experience with virtualization technologies (e.g. CitrixXenServerRed Hat Enterprise Virtualization, and/or VMWare)Experience using a ticketing system (e.g. Jira Service Desk, Remedy, etc.)Experience with front-end processing and network gateway appliances and /or softwareNetworking experience to include monitoring, configuring (e.g. firewalls, switches, etc.)Hands-on experience with virtual machine environment management tools (Vagrant)Ability to work independently or within a team structureExperience with configuration management repositoriesExperience with cross domain guard technologies (e.g. Forcepoint, Radiant Mercury, etc.)Knowledge and understanding of KVM Virtualization technologiesPrevious experience with Intelligence or DoD programs, either within the military or as a civilian contractorBenefits:Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan#Metroplex