Overview

As a Business Analyst, you will serve as the bridge between mission needs, user needs, and technical delivery - leading the collection, refinement, and management of user requirements from initial discovery through full-scale deployment of complex, AI-enabled software. You'll provide expertise in business process design and improvement, system analysis, and the transformation of business needs into technical requirements. In this role, you'll also work closely with change managers, training specialists, and support strategic planning across a variety of technical and functional environments.

This role requires strong business analysis, agile delivery, facilitation, and communication skills, along with the ability to bring structure to complex and evolving problem spaces to holistically support how users discover and access critical information through a modern, AI-enhanced search experience.

Contributions

Responsibilities include:

• Work with our Service Designer and UI/UX Designer to facilitate discovery to understand client mission and translate needs into requirements
• Envision, design, and forge requirements to enhance systems, optimize workflows, and streamline operations
• Skillfully identify and mitigate risks with precision
• Collaborate with key stakeholders and customers to support agile software development projects
• Apply facilitation techniques to host workshops and gatherings, guiding stakeholders to a shared understanding of the vision and building product and portfolio roadmaps
• Break down large epics into features and user stories that are well-understood and approved by development teams
• Document Acceptance Criteria ensuring developers, testers, and business stakeholders align on intent
• Communicate with clarity, translating complex technical concepts for non-technical audiences and delivering impactful findings and recommendations
• Partner with cross-functional teams to improve how end users discover and access information through intuitive, AI-enhanced search capabilities
• Stay informed on emerging AI capabilities and tools, and advise on their applicability to enhance search, workflow, and mission delivery
• Support training rollouts and help grow application proficiency across the team

Qualifications

Required:

• Authorized to work for any U.S. employer
• Ability to obtain a Federal Clearance
• Bachelor's Degree, or equivalent years of experience in the field
• 5 years of experience as a Business Analyst supporting custom software development for federal missions
• Familiarity with Agile methodologies and tools such as Rally and other Agile lifecycle management tools
• Strong critical thinking and problem-solving abilities
• Excellent communication skills (verbal and written) with an ability to present to both technical and non-technical audiences
• Experience guiding teams through user story creation, dependency mapping, and optimal solution design
• Strong interpersonal skills, customer-centric approach, and the ability to thrive in diverse environments
• Proven track record as a collaborative team player and leader
• Strong organizational and analytical capabilities

Preferred:

• Certified Scrum Master certification, or equivalent agile credential
• Experience working in federal government contracting and project management
• Active Federal Clearance
• Experience with Human-Centered Design, UI/UX Designers, and Service Design
• Familiarity with Mural and/or Lucid for visual collaboration

About steampunk

Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $75,000 to $140,000.  The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. 

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors.  Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges.  As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.