Or
Maintain all data center equipment and identify potential improvements for operational efficiency.
Perform hands-on operation and maintenance of data center equipment and systems, including mechanical, electrical, building automation and control systems, emergency generators, and fire/life/safety Control data center environment to meet precise standards for temperature, humidity and pressure Monitor, manage and maintain uninterruptable power source, batteries and generators to ensure uninterrupted service Conduct data center inspection rounds to collect readings and maintain logs and documentation related to equipment Observe outside service providers performing work within the critical environment and report hazardous materials, unsafe work practices or general non-compliance with critical facility policy Complete periodic maintenance (PM) tasks and document activities Clean and maintain safe computer and critical equipment rooms.
Responsibilities:
Ability to climb ladders, walk long distances in large complexes, safely and properly lift up to 50 pounds
Ability to work outdoors, in mechanical rooms and computer environments
Operate company vehicles, radios or assigned equipment
Willing to work 12-hour shifts, nights, weekends and holidays, as required
Willing to work additional or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned
Certifications:
Possess a valid Driver's License.
Hold a Universal Refrigeration Certificate.
Ability to obtain government security clearance or certification (i.e., DOD or VA)
General Electrical Apprenticeship Certification - Multiple Issuers
OR General Electrical Training Certificate Multiple Issuers
Or Mechanical Maintenance Apprenticeship Certification - Multiple Issuers
Or Mechanical Maintenance Training Certificate
Key Responsibilities
Critical Environment Maintenance Support:
-Completes in ongoing Data Center critical infrastructure maintenance and repair for specific service lines, ensuring that service uptime is maintained to high standards and dealing with faults promptly.
-Employs basic operating knowledge of engineering systems to engage in standard diagnostics and repairs, escalating blockers when beyond scope.
-Applies knowledge of Oracle processes, procedures, and industry standards to resolve routine issues.
-Identifies and shares opportunities for system-level enhancements with both immediate and related teams.
-Participates in evaluating the suitability of components, processes, or action plans.
-Engages and leads medium level impact projects and coordinates with relevant stakeholders.
Incident Management and Operation Improvement:
-Manages Data Center incidents that impact the critical infrastructure, resolving incidents in a timely manner.
-Communicates status of incident to all relevant stakeholders, escalating when needed.
-Collaborates with design, construction, commissioning, facility engineering, and data center operations teams to support integration of new engineering design systems into existing data centers.
-Leads operational optimization and efficiency improvement initiatives.
-Ensures alignment of own work with safe working practices is maintained.
-Engages in cross-functional post-incident reviews for data center by conducting root cause analyses, synthesizing lessons learned, and executing Corrective and Preventive Action Plans (CAPAs) to mitigate recurrence.
-Follows established emergency operations plans when responding to emergency incidents or abnormal events, escalating issues as needed.
Site Commissioning and Build:
-Prepares and reviews simple technical reports to document findings and support recommendations, communicating results within the team and contributing to stakeholder discussions.
-Establishes and ensures infrastructure maintenance schedule is followed.
-Maintains service documentation and reports and ensures logging of all maintenance activities.
-Participates in commissioning activities to ensure alignment with engineering standards and project requirements.
Data Center Operations Management:
-Supports on-site data centers operations related to engineering infrastructure, identifying risks and gaps and troubleshooting as required.
-Participates in communications to ensure operational requirements and specifications are effectively flagged, raised, and addressed, demonstrating influence within broader teams.
-Adheres to developed standards and policy, analyzing documentation and participating in commissioning activities, design summits, and data center commissioning or reviews.
-Documents critical impacting changes and plays an active role in discussions at change advisory board (CAB) meetings.
Engineering Design, Leadership, and Governance:
-Collaborates with senior team members and supports a project or other design and engineering initiatives.
-Supports project team members in delivering specific aspects of data centers for Oracle by performing moderately complex tasks.
-Contributes to the development of policy documents by collaborating with team members, proposing minor changes for policy enhancement.
-Engages in the creation and upkeep of best-in-class policies and procedures.
-Helps prepare technical reports to document findings, communicate progress, and support project or design decision-making, synthesizing information from various sources for manager review.
Training and Knowledge Sharing:
-Participates in training programs for newer members of the team.
-Provides tabletop exercises and scenario-based trainings to newer members of the team.
Additional Responsibilities (as needed)
Colocation Vendor Management:
-Provides advanced input for contract administration, including supporting the generation and review of contracts, change orders, cost forecasts, and other relevant documents to ensure effective management.
-Helps ensure adequate resources are available, such as spare parts, generator fuel, water, and consumables.
-Manages vendor and contractor scheduling and site access, contributing to the completion and execution of work to meet Oracle expectations.
Core Responsibilities
Planning & Execution:
-Completes moderately complex and/or ambiguous assigned tasks in accordance with project requirements. Shifts priorities and resources according to team needs, with some direction.
Collaboration & Partnership:
-Collaborates with team to deliver impactful work and provide support for team objectives. Leverages understanding of business, stakeholder, and/or customer needs to build partnerships within immediate and related teams.
Problem Solving:
-Follows procedures to identify and resolve moderately complex or non-routine issues, escalating as needed. Collects and reviews data and/or information to troubleshoot errors, and helps team address routine issues.
Continuous Learning:
-Actively seeks to build new knowledge and learn new skills and/or tools in one's area of specialization and relevant domains. Listens to, addresses, and seeks feedback, and role models proactively pursuing training to improve performance.
Continuous Improvement:
-Recommends ideas to increase efficiency and effectiveness of non-standard processes, protocols, and workflows.
Career Level - OP3