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SPEAR Customer Service Representative

Ascendancy Group LTD
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Virginia Beach, VA, USA
Sep 21, 2026
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Job Type
Full-time
Description
SPEAR Customer Service Representative

The Ascendancy Group’s Mission

To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. 

Overview

As a TAG Customer Service Representative, you be responsible for warehouse management tasks such as receiving, stowage and receipt processing within the Special Operations Personal Equipment Advance Requirement (SPEAR) warehouse. 

* This position is contingent on contract award *

Security Requirement:

  • Must possess a SECRET security clearance.

Roles and Responsibilities:

  • Process and manage initial load-out and sustainment gear. Breakout SPEAR equipment requests.
  • Input requisitions into the SSAVIE system.
  • Process and manage incoming material, stowage, inventories, and daily reconciliation of material issued in SPEAR 3.0.
  • Life-cycle management to include return and disposal of all SPEAR gear issued to Techs and SEALS, using SSAVIE management program.
  • Coordinate with Special Operations Force Support Activity (SOFSA) for processing of all items marked for disposal.
  • Refurbishment and retrofitting of returned SPEAR gear for reissuance.
  • Inputting requisitions into the SPEAR system.

Requirements:

  • Maintain forklift license up to 10,000lb capacity.
  • Minimum five years’ warehousing and inventory management experience within the DoD.
  • Must meet the requirements to obtain and check out government vehicles / CESE for use in their official duties.
  • Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint.
  • Be able to communicate clearly and effectively with others, both verbally and in writing.
  • Be able to enter data into multiple databases accurately.
  • Possess a valid state driver’s license.

The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust. 

We are passionate about everything we do.  One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. 

If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!          

Job ID

3801462

Security Clearance

SECRET
About Ascendancy Group LTD
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